FL - South Tampa

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The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families, and team members. We are excited to announce that we are looking for a dynamic Executive Director to join our growing team. This individual will play a key role in supporting the development, grand opening, and ongoing success of our new luxury senior living community in South Tampa. Benefits: We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years. Responsibilities: Responsible for leading day-to-day operations, including full P & L responsibility. Ensure compliance with all local, state, and federal regulations, as well as Experience Senior Living’s company policies and procedures, standards, and guidelines. Focus on creating a safe environment for residents, families, and team members. Ensure adherence to the Resident’s Rights. Focus on resident, family, and team member satisfaction. Analyze data, root causes, and develop a plan of action if necessary. Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services. Lead morning stand-up meetings and ensure minutes are taken for those who were not present. Possess strong communication skills; listening, oral, and written. Lead and support all sales and operational strategies, educating all team members on the importance of being part of the sales process. Actively partner with the Director of Sales to conduct a quarterly SWOT analysis and have ongoing discussions on sales/marketing strategies. Coordinate with the Director of Health and Wellness to understand the care needs of the residents and ensure a solid care plan is in place. Coordinate with the Director of Memory Care to address challenging situations and assist with dementia training for team members. Coordinate with the Director of Life Enrichment to ensure a robust activity calendar, with activities occurring 7 days per week. Coordinate with the Director of Culinary to ensure menu planning offers a wide variety and alternate choices for residents. Coordinate with the Director of Maintenance for ongoing discussions regarding the building and preventative maintenance schedules. Ensure the Employee Appreciation program is implemented and adhered to monthly. Ensure employee performance reviews are completed and administered in a timely manner. Assist in recruiting, hiring, orienting, training, supervising, and evaluating team members. Be involved in creating the annual operation budget and capital requirements, supporting leadership team members in managing their department budgets. Build high-performing teams, maintain high morale, and support the company culture consistently. Able to work in various positions in the community and fill in as necessary. Create and implement a ‘Manager On Duty’ system to ensure leadership presence in the community seven (7) days per week. Remain active in local community activities and events, building and maintaining a solid network for referrals. May drive company vehicles from the community to social and other destinations. May perform other duties as needed and/or assigned. Requirements: A Bachelor’s degree in business administration, healthcare administration, or a related subject is required. Required certification for Residential Care Facilities based on state regulations. Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals. A solid understanding of local, state, and federal regulations as they pertain to this community. Demonstrated success in operating or maintaining a quality, customer service workforce. Willingness to understand, implement, and maintain a hospitality environment for residents, families, and team members. A solid understanding of facilities management. Experience in recruiting, onboarding, orienting, training, and retaining team members. Possess solid performance management and leadership skills, including the ability to communicate performance expectations. Basic knowledge of computer systems and various software platforms used by the company. The ability to become licensed or certified as an administrator for assisted living within a prescribed timeframe in states requiring such a license or certification. Must have an acceptable driving record per the company motor vehicle policy. Able to influence the actions and opinions of others effectively. Able to act in solving problems while exhibiting judgment and a realistic understanding of the issues. Able to define realistic, specific goals and objectives. Able to clearly present information through spoken communication. Able to relate to routine operations consistent with established policies and procedures. Able to think creatively and independently to meet objectives. Able to define tasks and deliverables necessary to meet goals. Able to research and identify possibilities to aid in reaching decisions necessary to meet goals. Identifies, obtains, and effectively allocates the resources required to achieve applicable goals. Build and maintain productive, work-focused relationships with team members and the community. Able to work with people to support the company’s culture and build high-morale teams. Function as a role model for team members by being punctual, neat, clean, and professional in appearance. Ability to work varied schedules to include weekends, evenings, overnights, and holidays.

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