Join to apply for the Executive Director of Partner Solutions role at arrivia

Submit your CV and any additional required information after you have read this description by clicking on the application button. 1 day ago Be among the first 25 applicants Description Are you a seasoned leader with a passion for building and nurturing high-impact partnerships? Do you have a strong background in account management and a deep understanding of the travel industry, especially vacation ownership? If so, arrivia, a global leader in travel loyalty and benefits, is looking for an Executive Director, Partner Solutions to drive our strategic growth! Job Details Are you a seasoned leader with a passion for building and nurturing high-impact partnerships? Do you have a strong background in account management and a deep understanding of the travel industry, especially vacation ownership? If so, arrivia, a global leader in travel loyalty and benefits, is looking for an Executive Director, Partner Solutions to drive our strategic growth! At arrivia , we’re on a mission to help people around the world travel better and experience more. With over 55 years of combined experience, we've merged three powerhouse brands—ICE, SOR Technology, and WMPH Vacations—to create unparalleled travel experiences. This is a critical role where you'll cultivate lasting relationships with national and global accounts, ensuring mutual success and expanding the reach of our innovative travel programs. What You'll Do: Drive Growth and Forge Lasting Relationships Responsibilities Strategizing and Executing: Create and execute strategic business plans for your assigned accounts, collaborating with sales teams to maximize revenue growth and monetize all available paths. Driving Adoption and Value: Champion the adaptation and usage of arrivia programs, products, and services within every partner program by deeply understanding client needs and effectively communicating our product value. Contract Management: Oversee and support account contracts, working with senior leadership on amendments, renewals, and addendums. Staying Ahead of the Curve: Continuously monitor evolutions and advancements within our partners' businesses to strategically expand arrivia programs based on our evolving product and service offerings. Building Key Relationships: Establish critical relationships with diverse stakeholders across partner organizations and within arrivia. Executive-Level Engagement: Lead and demonstrate the ability to build and expand long-term executive-level account relationships, fostering solid and trusting partnerships. Problem Solving: Proactively respond to and prevent coverage and market access challenges within assigned programs by improving processes. Strategic Reporting: Present reports on account progress, goals, and initiatives to key partner stakeholders and internal senior leadership. Data-Driven Decisions: Analyze client data to evolve customer relationship management, marketing, and sales strategies. Innovative Program Launches: Grow the overall portfolio by creatively launching new programs and benefits tailored to each client's unique needs. Team Leadership: Manage a small team, providing leadership, coordination, and support to ensure their success. What You'll Bring: Your Expertise and Passion We're seeking a highly experienced and strategic individual with a strong background in account management and a deep understanding of the travel industry. A Bachelor's degree in Marketing, Business Administration, Sales, or a related field is preferred. A minimum of 10 years of experience in sales, management, or key account management. Direct customer-facing experience managing commercial customers at all levels. Demonstrated experience consistently managing client expectations and ensuring the delivery of high-quality service, actively soliciting and acting on client feedback. Highly Preferred: Previous experience in vacation ownership or the broader travel industry. Proven experience launching new programs or specialty products within large-scale national/global partners. Broad business acumen with the ability to analyze data and sales statistics to translate results into effective solutions. Outstanding customer relationship, interpersonal, and communication skills, with the ability to influence cross-functional teams. Strong presentation, verbal, and written communication skills, with a proven ability to develop well-positioned and thoughtful documents and presentations. Strong negotiation skills with the ability to follow through on client contracts and deliverables. Proficiency in Microsoft Office programs, particularly Excel (including advanced features like pivot tables) and PowerPoint. A self-directed, organized, and adaptable approach, comfortable working in a fast-paced, quickly changing environment. Why arrivia? Build Your Career and Enjoy the Journey! We believe in supporting our team members both professionally and personally. Beyond a challenging and rewarding career, you'll enjoy: Comprehensive Health & Wellness: Top-tier medical, dental, and vision insurance to keep you and your family healthy. Financial Security: A robust 401k plan to help you plan for your future. Unlimited PTO: Recharge and explore with the freedom of unlimited paid time off. Exclusive Travel Perks: Unlock incredible rates and discounts on vacations, allowing you to experience the magic of travel firsthand! Who We Are: Our Values At arrivia , our culture is built on a foundation of strong values: Stay Curious: Explore new challenges and make space to learn, grow, and improve. Keep it Real: Earn trust through open, honest, and clear communication. Own it: Seek ways to make an impact and take action. Win Together: Create a culture of connection and inclusion where everyone can be their best. Ready to lead critical partnerships and shape the future of travel with us? If you're a strategic thinker with a passion for client success and the travel industry, we encourage you to apply! Seniority level Executive Employment type Full-time Job function Information Technology Industries Travel Arrangements Referrals increase your chances of interviewing at arrivia by 2x

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