Director of Coordination Brooklyn, NY

If you are interested in applying for this job, please make sure you meet the following requirements as listed below. $200K– $225K (DOE) Full-Time, Onsite

Position Overview: We are seeking a strategic, results-driven Director of Coordination to lead and optimize the scheduling and coordination operations of a high-volume healthcare organization. The Director will manage a team of 15+ coordinators and supervisors, ensuring timely, compliant, and quality service delivery across programs. This is a key leadership role requiring strong operational oversight, people management, and process improvement expertise. The Ideal Candidate: Proven leader with 5+ years in scheduling, or coordination within healthcare

Excellent communicator who thrives in a fast-paced, high-accountability environment

High emotional intelligence with the ability to build, motivate, and retain teams

Process-minded with strong systems orientation

Comfortable setting KPIs and holding teams accountable

Home care experience strongly preferred

Key Responsibilities: Oversee and manage a coordination team of 15, including supervisors and schedulers

Lead day-to-day operations to ensure timely and accurate service assignments

Develop and refine workflows, ensuring efficient staff utilization and high-quality client care

Set and track departmental KPIs; analyze data to guide improvements

Collaborate cross-functionally with Nursing, HR, Compliance, Intake, and Billing

Resolve escalated service issues with professionalism and urgency

Ensure compliance with DOH, EVV, and payer-specific requirements

Create training programs and lead onboarding for new coordination staff

Support strategic planning and operational scaling initiatives

Qualifications and Must-Haves: 5–7+ years of healthcare leadership experience; home care background preferred

Demonstrated success managing staff scheduling, team performance, and compliance

Proficiency in coordination platforms and Microsoft Office Suite

Strong leadership presence, organizational skills, and decision-making ability

Email resume to: nechi@maiplacement.com

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