Position Title: Regional Director of Imaging- Boston, MA Salary: $140,000- $160,000 Job Summary The Regional Imaging Director (RDI) reports to the Regional Vice President and assures leadership, support, and development of the Atlanta region DI service team. The RDI also ensures expert service of diagnostic imaging equipment and client satisfaction including training, mentoring, technical support, monitoring/leading escalations, cost productivity, and building self-service capability to minimize outsourced third-party or OEM solutions. This role is Atlanta based, with limited national travel when needed. Job Duties and Responsibilities Demonstrate advanced troubleshooting and technical support capability for multi-modality, multi-OEMs. Engage in service events to optimize uptime, service cost and delivery. Track record for solving problems; ability to handle difficult situations. Maintain effective communication with leadership for service escalations. Monitor service region for service delivery, profitability, and implement improvements. Participate in customer rounding/developing relationships Follow-up/ensure ISE’s follow up after service events to ensure equipment is operating correctly Respond expeditiously to service calls to evaluate and rectify valid equipment complaints and concerns Display effective customer service, maintain good personal relationships with fellow workers, clinical staff, vendors, manufacturers, and the public. Flexibility to work after hours and weekends when needed Participate in huddles, meetings, training, and conferences as assigned Mentor ISE’s to provide accurate and timely recordkeeping Learn, understand, and comply with all government, regulatory, industry, company, and client Policies and Procedures Assist with research and orders for repair parts Qualifications Education: Bachelor’s in biomedical engineering or equivalent Advanced knowledge of DI equipment service Military experience is a plus Experience: Minimum of ten years DI service experience Experience leading an effective team Competent in three or more imaging modalities, expert in at least one Benefits Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

#J-18808-Ljbffr