Program Assistant

New Yesterday

Please find below the details: Position: Program Assistant (GARS) Location: Onsite – Orange, CA 92868 Duration: 6 months (Possibilities of extensions/conversion) Shift: Day 5x8-Hour Schedule : Monday to Friday, 8:00 a.m. – 5:00 p.m.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Key Responsibilities: • Provide program support for grievances, appeals, and provider dispute activities. • Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems. • Create and maintain complaint case files with accurate classification and documentation. • Respond to information requests from regulatory agencies in a timely manner. • Generate acknowledgment letters and assist with documentation for state hearing processes. • Support administrative functions including file creation, scanning, routing, and forms development.
Minimum Requirements: • High School Diploma or equivalent. • 1+ year of experience in grievances/appeals or Medi-Cal, Medicaid, or Medicare programs. • Strong communication, organizational, and analytical skills. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint). xsgimln
Preferred: Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.
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Location:
Orange
Category:
Healthcare And Medical

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