Program Assistant

New Yesterday

Please find below the details:
Position:
Program Assistant (GARS) Location:
Onsite – Orange, CA 92868 Duration:
6 months (Possibilities of extensions/conversion) Shift:
Day 5x8-Hour Schedule :
Monday to Friday, 8:00 a.m. – 5:00 p.m.
Key Responsibilities: • Provide program support for grievances, appeals, and provider dispute activities. • Monitor and process incoming complaints via phone, email, fax, mail, and internal tracking systems. • Create and maintain complaint case files with accurate classification and documentation. • Respond to information requests from regulatory agencies in a timely manner. • Generate acknowledgment letters and assist with documentation for state hearing processes. • Support administrative functions including file creation, scanning, routing, and forms development.
Minimum Requirements: • High School Diploma or equivalent. • 1+ year of experience in grievances/appeals or Medi-Cal, Medicaid, or Medicare programs. • Strong communication, organizational, and analytical skills. • Ability to work independently and manage multiple tasks in a fast-paced environment. • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
Preferred:
Bilingual in Spanish, Vietnamese, Chinese, Korean, Arabic, or Farsi.
Apply
Location:
Orange
Category:
Hospitals And Health Care

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