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Location: Cape Coral Hospital Medical Office Building and Clayton Court LPG Pulmonology, Fort Myers Department: LPG Pulmonology - LMH - CCH - Based Work Type: Full Time Shift: Shift 1 / 8:00 AM to 4:30 PM Minimum to Midpoint Pay Rate: $34.97 - $45.46 / hour Summary Locations: 2 offices (one at CCH MOB and one at Clayton Ct) and provider team covers pulmonary consult service and ICU floors at 2 hospitals (LMH and CCH). This position manages the patient experience at assigned practice(s). Responsible for overall effective performance of practice including management of staff, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance, and billing compliance. Develops practice operational plans and budgets (capital and operational) and implements performance improvement strategies within the practice. This position is responsible for the recruitment, development, and supervision of staff. Must apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner that promotes teamwork and reflects the mission and values of Lee Memorial Health System. Responsible for practices with one site comprising 11 or more full-time providers; HOPD departments with 5 or more providers; or practices with 3 or more separate locations. RequirementsEducational Requirements Degree/Diploma Obtained Program of Study Required / Preferred Bachelor'sManagementPreferredAdditional Requirements Bachelor's degree in management or a related field and three years of physician office management experience OR five years of experience in a physician office setting. Experience Requirements Minimum Years Required Area of Experience Required / Preferred 5 YearsPhysician Practice / Outpatient ManagementRequiredAdditional Requirements Knowledge of ambulatory care operations; background in clinic procedures including schedule management, patient registration, use of electronic health records, patient flow, billing, referrals, and authorizations. Computer proficiency in word processing and spreadsheet applications, and knowledge of electronic health record and billing software. Excellent written and oral communication skills. Strong interpersonal skills to handle difficult conversations effectively. Ability to express opinions openly and provide timely, constructive feedback. Capable of examining and re-engineering operations and workflows, and reporting operational metrics. Experience with creating budgets and communicating financial information. Flexibility to adapt to workload changes and react calmly in stressful situations. Ability to work independently, prioritize tasks, and align with the organization’s mission and values. State of Florida Licensure Requirements Licenses Required / Preferred and/or Not RequiredCertifications/Registration Requirements Certificates/Registrations Required / Preferred and/or Additional Requirements CMPE certification strongly preferred. Location: US, FL, Fort Myers

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