Group Director, Tech Product Owner – MDM At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the role: CHANEL is looking for aGroupDirector, Tech Product Owner-MDM in New York City. This tech product owner, of cloud-based Master Data Management (MDM) solution built on Reltio and Microsoft Azure,will join our BI/CRMTechnologyTeam in Manhattan. The ideal candidate will play a leading role and primary contact for all core activities on this MDM program and willcollaborate with different business stakeholders and corporate functions. Our idealcandidate will have a minimum of 10years of proven hands-on experience in Tech Product Management with deep expertise in MDM concepts and data integration (Etl, Api, data lakes, etc) in a retail company. Mush have a passion for Tech ProductManagement mastery (e.g. proactively identify and mitigate risks throughout delivery life-cycle, budget steering and contract management), facilitation expertise (e.g. cross-business team input to develop playbook and resources that work globally, technically and across business units), strong technical expertise to partner with different service owners (e.g. Connected touchpoints, ecommerce, BI/CRM, etc.) and exceptional communication skills (e.g Regional Executive updates, presentations, etc) as this role will have interaction with executive level committee for strategic advice, guidance and direction. This Group Director, Tech Product Owner – MDM will be reporting to the Head of BI/ CRM on the Technology team for the CHANEL US Region. This role is presently an individual contributor with no direct reports. What impact you can create at CHANEL: Chanel has an enterprise Master Data Management (MDM) platform leveraging Reltio as the underlying MDM solution, hosted on Microsoft Azure. In this role, you'dbe responsible for the tech product ownership of a cloud-based MDM platform using leading technologies, focused on data governance, quality, and integration across the organization.It's an enterprise-grade platform centralizing and governing master data for the business. Ensure regional touchpoint integrations into MDM databaseadhere to defined rules, coordinates cross regional sessions for alignment on data flows. Manage match and merge configurations with global counterparts, survivorship rules, and hierarchy modeling. Program roadmap, status, progress, schedule awareness Seek input and prepare program roadmaps, project, and/or implementation plans aligned with executive approval. Translate the program vision into program high level scope, design and executables. Facilitates overall end-to-end program governance structure, ranging from Steering Committee to the governance of specific product offerings. Develops and updates ongoing communication to various stakeholders including Regional and Global Executives.

People, process and technology changes and platform/solutions design elements Facilitates and manages the gathering of business requirements for the enterprise-wide solution. Ground stakeholders in a centralized source of detailed and up-to-date information about the initiative and serve as primary point of contact for all detailed inquiries into program scope. This position solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation on program execution plans.

Resource allocation, budget steering and contract management Manage resource planning and optimizeutilization across a variety of workstream. Responsible for resource capacity management through time tracking and forecasting. Responsible for budget build and financial management of the program in partnership with Finance, reporting information to stakeholders. Ensure project funding processes are completed in compliance with internal standards. Partners with Procurement and Vendor management to create and execute NDAs/Contracts/Statements of Work/Change Orders, and to monitor and renegotiate upon expiration of those documents.

Services quality and security management Ensure that regional procedures align with global measures to meet service quality and security standards. Liaise with teams and manage the timeline for execution of security testing, reporting and remediations. Facilitates handoff between project teams and support teams to ensure continued delivery excellence.

Escalate issues and risks, alternative evaluation, mitigation approval Work with teams to problem solve, jointly brainstorming solutions that meet the business needs and makes sense within the product and technical constraints, appropriately evaluate risks and mitigation strategy for review and approval with executive team. Explore and implement contingency plans and ensure cross-functional alignment. Manages intersecting team milestones, consulting on risk mitigation strategies when required.

Decision tracking, go live planning and change management Drives clarity with decisions made, identify task ownership and closes gaps for completion of activities. Coordinates and facilitates go live planning by ensuring sign off on key deliverables, cutover planning documentation, and change management for major changes to the organization are documented and executed.

You are energized by: MDM, Product Ownership Working in a highly collaborative, analytical, and fast-paced environment A space to explore curiosity and foster creativity The Luxury Retail Industry and the House of CHANEL Building relationships and communities across business units and tech Identifying opportunities and tackling complex problems prevalent in Luxury Retail Storytelling and facilitating, regional executive updated and presentations Developing playbooks and connected touchpoints What you will bring to the team: Minimum of 10 years of multidisciplinary professional experience with an emphasis on Tech Product Management and Information Systems - MDM

Expertise and oversight of technical roadmaps for MDM platform, working with Global Tech and PMO and defining integration of regional touchpoint and data schema into MDM (Azure, Reltio, DQM like Precisely)

Ability to manage, match and merge configurations with global counterparts, survivorship rules, and hierarchy modeling

Establish data quality metrics and monitor compliance

Proven experience enforcing Data Governance policies to ensure Data Owners, Data Stewards and Data Custodian understand their role and duties

Ability to collaborate with legal on compliance for Data Subject Requests (previously called CCPA), designs flows and data deletion request compliance (onetrust)

Strong presentation, storytelling, PowerPoint & facilitation experience; presenting to local and global executive leaders

Proven ability to not only lead projects for end-to-end delivery with minimal guidance, but also influence the business on best practices and solutions

Knowledge and ability to collaborate with architects and data engineers for seamless integration to CDP, analytics platforms and downstream systems

Responsible for coordination and collaboration for ensuring that the data is protected at all stages of its lifecycle, working to enforce security guidelines on encryption management, access control, secure data flows, threat mitigation, etc.

Excellent written and oral communication skills, with the ability to communicate effectively with all stakeholders

Collaboration expertisewith CDP Product Manager on required data mappings, merge instructions and integrations

Establish and enforce sla's for platform support, monitoring and up-time of system

Experience in setting up, operationalizing, and growing technology services

Luxury global retail experience highly preferred

Position Logistics: Position based in New York City, hybrid 3 days onsite. CHANEL HQ, Midtown, Manhattan.

Must have Retail Industry experience

Minimum of 10 yearsof experience in Tech Product Management with deep expertise in MDM concepts and data integration (Etl, Api, data lakes, etc) in a retail company

Deep expertiseofdata privacy, security, regulatory requirements (GDPR, CCPA,onetrustetc). Representing the US on the global platform.

Familiarityand experience withMicrosoft Azure, Kafka, Reltio (SAAS, MDM platform or similar). Must have experience owning a tech product roadmap

Luxury global retail experience highly preferred

Strong presentation, storytelling, PowerPoint & facilitation experience;presenting to local and globalexecutive leaders

Bachelor's or Master's Degree preferred in Information Systems or Management Systems or equivalent

Occasional presence in Piscataway, NJ. Light international travel may be required.

Some availability/flexibilityto accommodate international teams and schedules when needed

Compensation: The anticipated base salary range for this position is $134,900 -$200,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks: Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

​ Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

​ Chanel Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.

Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

​ Sustainability: CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.

Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

​ Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

​ Fondation Chanel: Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.

For more information, please navigate to the Fondation Chanel website

​ Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.