Description:

We are seeking a strategic, results-driven, and client-focused Engagement Director to lead presales, delivery governance, and client engagement for our Enterprise Solutions -including SAP, Oracle, Salesforce, ServiceNow, and AI/ GenAI -in the USA. This role will play a key role in driving business growth, ensuring delivery excellence, and maintaining high levels of client satisfaction

Key Responsibilities:

Presales & Solutioning:

• Lead delivery of our SAP S4 Hana capabilities for implementation and support.

• Lead presales and solutioning for enterprise technology opportunities across SAP, Oracle, Salesforce, ServiceNow, and other platforms.

• Design transformation roadmaps that incorporate AI/ GenAI , automation, and digital innovation.

• Collaborate with sales, delivery, and domain teams to develop tailored solutions for clients.

• Respond to RFPs, RFIs, and client presentations with compelling, value-driven proposals.

• Develop reusable solution assets, industry-specific accelerators, and reference architectures.

Delivery Governance:

• Govern the Enterprise Solutions business, ensuring alignment with regional growth strategies and global objectives.

• Monitor pipeline health, deal conversion, and solution quality across the region.

• Drive strategic initiatives, account planning, and portfolio reviews with delivery and sales leadership.

• Ensure compliance with frameworks, local regulations, and industry standards.

• Provide thought leadership and market intelligence to shape go-to-market strategies.

Client Engagement:

• Build and maintain strong client relationships, acting as a trusted advisor to senior stakeholders.

• Conduct regular client meetings to review project progress, address concerns, and identify new opportunities.

• Ensure high levels of client satisfaction through proactive communication and issue resolution.

Qualifications: A Bachelor's or Master's degree in Engineering, Computer Science, or a related field is required; an MBA is considered an additional qualification. Certifications in SAP S4 Hana preferred. Excellent communication, presentation, and stakeholder management skills. 20+ years of IT experience with at least 8 years in presales, solution architecture, or consulting roles in the USA. Strong experience in enterprise platforms (SAP, Oracle, Salesforce, ServiceNow) and their application in various industries. Proven track record of winning large transformation deals and managing complex solution cycles. Experience in AI/ GenAI use cases and their integration into enterprise ecosystems. Deep understanding of the US enterprise landscape, compliance, and digital transformation drivers

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