We are seeking a strategic, results-driven, and client-focused Engagement Director to lead presales, delivery governance, and client engagement for our Enterprise Solutionsincluding SAP, Oracle, Salesforce, ServiceNow, and AI/GenAIin the USA. This role will play a key role in driving business growth, ensuring delivery excellence, and maintaining high levels of client satisfaction

Key Responsibilities: Presales & Solutioning: • Lead delivery of our SAP S4 Hana capabilities for implementation and support. • Lead presales and solutioning for enterprise technology opportunities across SAP, Oracle, Salesforce, ServiceNow, and other platforms. • Design transformation roadmaps that incorporate AI/GenAI, automation, and digital innovation. • Collaborate with sales, delivery, and domain teams to develop tailored solutions for clients. • Respond to RFPs, RFIs, and client presentations with compelling, value-driven proposals. • Develop reusable solution assets, industry-specific accelerators, and reference architectures.

Delivery Governance: • Govern the Enterprise Solutions business, ensuring alignment with regional growth strategies and global objectives. • Monitor pipeline health, deal conversion, and solution quality across the region. • Drive strategic initiatives, account planning, and portfolio reviews with delivery and sales leadership. • Ensure compliance with frameworks, local regulations, and industry standards. • Provide thought leadership and market intelligence to shape go-to-market strategies.

Client Engagement: • Build and maintain strong client relationships, acting as a trusted advisor to senior stakeholders. • Conduct regular client meetings to review project progress, address concerns, and identify new opportunities. • Ensure high levels of client satisfaction through proactive communication and issue resolution.

Qualifications: A Bachelors or Masters degree in Engineering, Computer Science, or a related field is required; an MBA is considered an additional qualification. Certifications in SAP S4 Hana preferred. Excellent communication, presentation, and stakeholder management skills. 20+ years of IT experience with at least 8 years in presales, solution architecture, or consulting roles in the USA. Strong experience in enterprise platforms (SAP, Oracle, Salesforce, ServiceNow) and their application in various industries. Proven t rack record of winning large transformation deals and managing complex solution cycles. Experience in AI/GenAI use cases and their integration into enterprise ecosystems. Deep understanding of the US enterprise landscape, compliance, and digital transformation drivers TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $190,700-$250,400 a year

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