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Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time.

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces.

We’re looking for a cross-functional Product Operations Leader to help us challenge the status quo and redefine contracting.

In this role, you will be responsible for defining, executing, and scaling programs and processes to accelerate EPD strategy, product velocity, while ensuring we maintain a foundation of stability and security.

What you’ll do:

• Develop systems for scaling product development.
• Orchestrate and architect effective rituals, processes, and ensure artifacts are in place to help teams execute against their plans.
• Ensure the cadence of product development stays healthy as the teams grow and product development becomes more complex.

This includes:

• Maturing annual and quarterly product planning process and defining goal setting frameworks to ensure product team accountability.
• Improving templates and processes for rituals such as QBRs, product reviews, monthly operational excellence reviews, ELT Operating Review, WMR, quarterly team readout, monthly status updates, roadmapping.
• Strengthening internal and customer feedback loops to inform product discovery.
• Staying close to activity on the ground to measure success of all of the above.

Key Skills:

• Embrace ambiguity -- this role and its structure will likely evolve, and will likely start off loosely shaped.
• High ownership -- regardless of reporting structure, this role demands high ownership of everything from the strategy to the details of product execution, enablement, GTM partnership, and more to make this successful.
• Strategic & Operational – Work closely and effectively with EPD Leadership on strategy & planning, bringing forward insight and proposals based on their own analysis of the business and team.

You already have/are:

• 10+ years of experience delivering innovative and commercially successful programs products at scale
• 8+ years leading cross-disciplined and cross-functional teams
• Shipped exemplary work into a large market.
• Evidence of building a product development culture that can quickly seed, cultivate, or terminate bets based on what’s working and what isn’t.

Benefits:

• Health, dental, and vision insurance
• 401k
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $225,000 - $255,000

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.