Director of Product Management, Charlotte

Director of Product Management

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About Finexio

Finexio is a leading innovator in the B2B payments space, pioneering "AP Payments as a Service" - an embedded payments solution that seamlessly integrates with our customers' accounts payable and procurement software. Our mission is to eliminate manual, complex payment workflows so that finance leaders only have to decide "what" to pay - while our technology handles the "how" and the "when."

Backed by strategic fintech investors including JP Morgan, NBH Bank, Mendon Venture Partners, and Patriot Financial Partners, Finexio is growing rapidly, and we are building a world-class team to support our next phase of scale.

Position Overview

As Director of Product Management, you will be responsible for leading the end-to-end delivery of Finexio's product initiatives. This role blends strategic thinking, cross-functional collaboration, and execution rigor to translate customer and business needs into actionable product development plans. You will serve as the connective tissue between business stakeholders, engineering, and external partners - ensuring timely delivery, user satisfaction, and measurable business impact.

You will manage the development of detailed product requirements, user acceptance criteria, and drive the internal and external commercialization of new capabilities. A successful candidate will be a highly motivated product leader with strong business acumen, technical fluency, and a passion for building impactful B2B SaaS solutions.

Key Responsibilities

Strategic Planning & Execution

Define, implement, and manage a scalable product management framework, including scoring and prioritization models.
Develop Finexio's short- and long-term product strategy aligned with company OKRs.
Translate business cases and customer insights into clear product roadmaps and execution timelines.
Partner with P&L owners, engineering, operations, and sales to ensure consistent delivery of customer value.

Product Delivery

Lead the product development lifecycle from concept through delivery, managing scope, acceptance criteria, and release schedules.
Write business and technical requirement documents, including user stories, project plans, and user acceptance criteria.
Coordinate and drive engineering teams to deliver high-quality, timely releases.
Monitor release readiness, UAT outcomes, and post-launch performance to drive improvements.

Stakeholder Engagement & Communication

Serve as the primary liaison between engineering and internal stakeholders including Sales, Operations, and Compliance.
Host regular roadmap reviews and cross-functional alignment meetings to ensure transparency and prioritization.
Create and distribute C-suite-ready materials to communicate product strategy, goals, and KPIs.
Collaborate with marketing and sales teams to support product launches and customer education efforts.

Customer-Focused Development

Define and manage internal and external product roadmaps with input from key stakeholders and customer feedback loops.
Ingest, organize, and prioritize customer requests and suggestions for future roadmap alignment.
Ensure the voice of the customer is embedded into every stage of the product development lifecycle.
Build product solutions that deliver measurable outcomes - especially in security, compliance, automation, and partner/channel integrations.

Requirements

Bachelor's degree required; MBA or technical graduate degree highly preferred.
8+ years of progressive product management experience, including leading product teams for enterprise SaaS platforms.
Proven success defining and launching B2B products with cross-functional teams.
Strong technical understanding of modern SaaS architecture, APIs, Agile/Scrum methodologies, and the software development lifecycle (SDLC).
Experience working with or within payments, fintech, AP/AR automation, or ERP-integrated platforms is strongly preferred.
Excellent written and verbal communication skills - able to convey technical and strategic concepts to both internal and external stakeholders.
Data-driven mindset; comfortable using KPIs to track product health, customer value, and ROI.

Critical Success Competencies

Accountability & Execution Excellence

Proven track record of consistently meeting deadlines with multiple concurrent projects and competing priorities
Demonstrated ability to proactively escalate blockers before they impact deliverables, rather than missing commitments silently
Experience taking full ownership of cross-functional initiatives from inception through delivery, including difficult conversations and decisions
Track record of following through on written commitments from senior leadership with specific timelines

Proactive Communication & Transparency

Exceptional proactive communication skills - must provide regular, unprompted status updates to leadership and stakeholders
Strong written communication skills for creating clear guidance documents, requirements, and team direction
Experience communicating blockers and resource needs clearly and early, before they impact deliverables

Process Management & Organizational Excellence

Hands-on experience implementing unified product roadmaps and consolidating multiple tracking systems into a single source of truth
Proven ability to create and maintain organized documentation that the entire organization can access and understand
Experience managing intake processes and eliminating workflow confusion across multiple stakeholders
Demonstrated success maintaining sprint backlogs and ensuring engineering teams always have ready work

Team Leadership & Development

Experience providing clear, written guidance to direct reports with specific deliverables and timelines
Ability to create accountability systems that ensure team members are productive and aligned with priorities
Comfort with admitting knowledge gaps and seeking help when needed, while maintaining leadership credibility

What Success Looks Like

Timely delivery of high-impact product features that support Finexio's revenue and operational goals.
Measurable improvement in internal stakeholder satisfaction and customer adoption of new features.
Streamlined cross-functional collaboration, resulting in fewer handoff issues between sales, onboarding, and product.

Increased transparency in product decision-making through clear scoring, documentation, and communication.

Benefits

Why You'll Love Working at Finexio

Culture: Collaborative, humble, and client-first - we win as a team.
Speed: We move fast, reward innovation, and give you the opportunity to make a direct impact.
Growth: Join a high-growth fintech leader disrupting the B2B payments space.

Benefits

Competitive salary and equity compensation
Medical, dental, and vision insurance
Unlimited PTO
Remote flexibility with periodic team offsites
Dynamic team culture with regular engagement and collaboration opportunities

Compensation: Base Salary $165 - 190k + Equity and Performance Incentive

Apply

Location:: Charlotte

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