Salary: DOE

About Charlie Mike Protection Services Charlie Mike Protection Services (CMPS) is a results-driven private security and executive protection firm operating across multiple western states. Our mission is to deliver precision, professionalism, and performancein every operation. We are founded on three pillars: Integrity, Ownership, and Urgency. Our clients include private estates, corporations, luxury brands, and high-profile individuals who expect and receive the highest level of protection and operational excellence. You did not pay for a service. You buy a result.

Position Summary We are seeking an experienced Director of Operationsto lead and oversee all CMPS activities throughout the state of Arizona. The ideal candidate is a dynamic, solutions-oriented leader with extensive experience managing large teams, client accounts, and operational performance in the private security or protective services industry.

This role is responsible for ensuring compliance, optimizing profitability, and maintaining the highest operational standards while fostering a culture of accountability and excellence among team members.

Key Responsibilities

* Lead and manage all day-to-day operations within Arizona, including personnel, scheduling, and client satisfaction. * Supervise regional operation managers, site supervisors, and field teams across multiple locations. * Maintain compliance with Arizona Department of Public Safety (DPS)regulations and client contract requirements. * Develop and execute operational strategies that improve efficiency, reduce costs, and drive revenue growth. * Serve as the direct liaison between Arizona operations and corporate leadership. * Build and maintain strong relationships with clients, vendors, and partners. * Oversee recruitment, training, and professional development of staff to maintain CMPS standards. * Track and report key performance indicators (KPIs) to ensure accountability and operational transparency. * Conduct site audits, risk assessments, and incident reviews to uphold service quality. * Represent the company at client meetings, industry events, and compliance inspections.

Qualifications

* 7+ yearsof experience in security operations, corporate management, or a related leadership role. * Proven track record in multi-site operational leadership and client relations. * Strong understanding of Arizona DPS security regulations and compliance standards. * Excellent leadership, communication, and problem-solving skills. * Proficiency in workforce scheduling, budgeting, and project management tools. * Ability to work under pressure and manage competing priorities effectively. * Military or law enforcement background preferred but not required. * Holds an active Arizona DPS Armed Guard Registration or agrees to secure the required credentials upon employment.

Compensation & Benefits

* Competitive base salary (DOE) * Performance-based bonuses * Company vehicle or monthly vehicle allowance * Health and dental insurance * Paid time off and holidays * Opportunities for advancement within CMPSs multi-state operational network

Schedule

* Full-time, salaried position * Monday through Friday with after-hours and weekend availability for critical incidents

Work Location

* Primary:Phoenix, AZ * Travel: Required statewide for client and site operations