Director of Operations | Autism Center of Excellence (AutismCOE)

Lead with Purpose. Drive Operational Excellence. Make a Lasting Impact.

At the Autism Center of Excellence (AutismCOE), we deliver high-quality Applied Behavior Analysis (ABA) therapy that empowers children with autism and supports their families. With multiple clinics providing both center-based and home-based services, we are seeking an experienced Director of Operations to oversee and elevate the operational management of our growing organization.

This is a unique opportunity for a proven leader to shape strategy, optimize processes, and foster a culture of excellence—all while contributing to a mission-driven organization that changes lives.

Why Work for AutismCOE?

• Medical, dental, vision, life insurance, and 401(k)
  
• Paid time off (PTO) and company holidays
  
• Mission-driven culture focused on improving the lives of children and families
  
• Collaborative team environment with opportunities to lead and innovate
  

Key Responsibilities

• Lead and oversee the operational performance across all service delivery centers and administrative functions
  
• Develop and execute strategic initiatives to improve efficiency, employee satisfaction, and quality of services
  
• Establish policies, procedures, and KPIs aligned with organizational objectives; regularly monitor performance
  
• Oversee the financial health of the centers, including budget tracking, cost control, and forecasting
  
• Collaborate with clinical leadership and HR to streamline onboarding and professional development for Behavior Technicians (BTs) and administrative staff
  
• Foster a positive, collaborative organizational culture that emphasizes communication, teamwork, and professional growth
  
• Drive initiatives for community outreach, marketing, and business development
  
• Oversee facility operations, ensuring compliance with safety, cleanliness, and functionality standards
  
• Act as a liaison between clinical and administrative teams, ensuring clear communication and alignment
  
• Handle crisis situations and operational challenges, providing swift and effective solutions
  
• Manage scheduling and resource allocation to maintain optimal staff coverage
  
• Participate in staff engagement activities, team-building events, and professional development programs
  
• Regularly report to senior leadership on key initiatives, performance metrics, and strategic progress
  

Qualifications

• 8+ years of management experience overseeing large, multi-site operations (healthcare or service-based preferred)
  
• Bachelor’s degree, or equivalent professional experience
  
• Strong leadership and team management skills with proven success driving organizational growth
  
• High emotional intelligence with the ability to engage empathetically with children, families, and staff
  
• Excellent verbal and written communication skills
  
• Strategic thinking with the ability to implement processes that drive long-term growth while ensuring smooth day-to-day operations
  
• Results-driven mindset with strong problem-solving skills under pressure
  
• Experience in ABA therapy operations
  
• Willingness to travel between clinical sites
  

Join Us

If you’re a proven operational leader ready to drive excellence in a mission-driven environment, we’d love to meet you. Apply today and help us expand our impact—one clinic, one child, one family at a time.

AutismCOE is proud to be an Equal Opportunity Employer.