Director of Operations and Budget Management, Senior Services (50072)

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Operational Duties

Improve the business processes for each program through analysis and collaboration

Get involved in long‑term business planning at the managerial and executive level

Assist in project management and conduct research as directed

Ensure department managers meet budget and invoice submission deadlines

Track incident reports and coordinate reporting with Human Resources, Risk Management, and the CEO’s executive assistant

Develop ideas to streamline work and identify incidents requiring immediate attention

Coordinate and track certificates of occupancy, PA permits, and food service establishment permits

Supervise the Meals on Wheels (MOW) program

Provide technical assistance in program operations, nutrition, delivery, staffing, and coordination with the Local 338 union contract

Ensure programs meet funding source requirements and maintain client database and routing

Review quarterly service units and track performance indicators; advise the VP of Seniors and Director of Senior Services on under‑utilization

Participate in monthly division and administrative meetings and other required meetings

Develop new initiatives and future program expansion in MOW and food service

Perform other departmental and agency‑wide duties as assigned

Accounting, Finance & Payroll Duties

Design effective budget models for the senior service department

Prepare budgets and budget modifications for all grants, non‑funded programs, and division operating activities

Analyze financial information to ensure operations stay within budget through variance analysis

Report variances and review with program directors

Present annual budgets to the finance department and senior managers

Perform ongoing forecasting to maximize grants

Ensure compliance with contractual and legal regulations

Coordinate requests for equipment purchases and one‑time costs

Review liability insurance spreadsheets and prepare purchase requests

Prepare and track invoices; ensure timely submission to Accounts Payable

Identify ledger inaccuracies and prepare journal entries for corrections

Review timecards and payroll certifications; ensure timely approval

Suggest spending improvements that increase profits

Human Resources Duties

Recruitment and hiring of staff in compliance with agency policies

Coordinate applicant screening, interviews, and offer letters

Manage communications between HR and divisional staff

Support HRIS development and periodic database auditing

Assist with performance evaluations, training schedules, and benefit coordination

Maintain confidentiality and audit files

Competencies

Bilingual (Spanish) a plus

Detail‑oriented with excellent communication and organizational skills

Advanced proficiency in Microsoft Office, Word, and Excel

Professional handling of confidential information

Education and Experience

Bachelor’s degree in business, finance, math, or related field

Experience in Human Resources, preferably in a non‑profit setting

Experience maintaining an HRIS

Knowledge of bookkeeping, budgeting, and financial analysis

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