Join Our Team as our Director of Family Services

Are you passionate about making a difference in the lives of children and families? Crystal Springs is seeking a dedicated and compassionate Family Services Director for our Children’s Program.

We invite you to become the driving force behind our dedicated team at Crystal Springs, Inc. committed to providing vital services and support to those in need.

About Us:

At Crystal Springs, our mission is to empower and support every child in reaching their fullest potential and greatest level of independence. We believe that every individual deserves the opportunity to live a fulfilling and enriched life. Our special education residential facility is a sanctuary of care and growth, catering to the unique needs of those with developmental disabilities. We're dedicated to making a real difference in the lives of those we support.

Your Role:

The Director of Family Services is responsible for supervising Case Managers, ensuring effective family engagement, and serving as a liaison between Crystal Springs School and families, guardians, and community partners. This role involves managing departmental operations, supporting treatment planning, attending interdisciplinary meetings, coordinating family events, and ensuring that communication and services are timely, respectful, and aligned with the agency’s values. The Director plays a vital role in advancing family-driven care and promoting collaborative, person-centered services for all students.

Why You Should Join Us:

Joining our team means becoming part of a supportive and collaborative environment where your skills and expertise will be valued. Together, we can elevate resident care to new heights. You'll have the opportunity to make a tangible difference in the lives of those we serve, all while working in a dynamic setting: Exceptional Programs: Crystal Springs offers specialized educational, therapeutic, and residential services to each person living and learning within our community. We recognize that everyone has unique gifts and the desire to achieve and contribute to their world. Beautiful Campus: Our 45-acre campus features 21 residential homes, 9 classrooms, 7 day habilitation groups, a modern medical services facility, a therapeutic pool, and a universally accessible treehouse and playground. Each residence provides a sensory-rich environment that promotes both rest and activity. Dedicated Team: With over 500 dedicated employees, our staff-to-resident ratios are among the highest in the field. We believe in the power of teamwork and collaboration. Strong Community: Over the years, the relationships we've nurtured amongst our residents, families, staff, and friends have become the foundation upon which much of our success is built. Essential Functions: Lead, manage, & oversee the day-to-day operations of the Family Services Department assuring Case Managers are delivering services Participate in IEP’s and other team meetings, safety reviews, quarterly updates, and transition planning collaborating across departments to support holistic service delivery Communicate with LEAs, DCF, DCYF, and other relevant agencies serving as the departmental representative in cross-agency discussions. Support the admissions process and facilitate transitions to Adult Services by attending intake, pre-admission, and post-admission meetings for students. Serve as a licensed signatory for treatment documentation and maintain compliance with HIPAA, mandated reporting, and agency ethics.

Requirements: Master’s degree in Social Work, Psychology, or a related field. Professional licensure such as LCSW, LICSW, LMHC, or equivalent. At least 2 years of experience in case management or child welfare services. Experience working with Intellectual/Developmental Disabilities (I/DD) preferred Strong communication and teamwork skills. Leadership skills to guide multidisciplinary staff and coordinate interdisciplinary care. Passion for supporting individuals with developmental disabilities. Valid driver’s license.

Ready to Join Us & Be the Change? Meaningful Purpose: We make a real impact in the lives of those we serve, inspiring personal growth and fulfillment. Opportunities for Growth: We support professional development, career advancement, and offer tuition assistance. Comprehensive Benefits Package: Enjoy medical, dental, vision insurance, retirement savings plan, paid time off, and more. If you're ready to empower individuals, support personal growth, and foster independence in a supportive environment, apply now HERE or by scanning the QR code below and become part of our dedicated team at Crystal Springs!

Together, we can transform lives and create a brighter future for all.

Crystal Springs, Inc. 38 Narrows Road Assonet, MA 02702 (508) 644-3101 https://crystalspringsinc.org/

Crystal Springs is an equal opportunity employer, and we are committed to creating a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability, or any other federal, state, or local protected class.

What's your highest level of education completed? * Desired salary * References: Please enter names and contact information: Do you have a LCSW or LMHC license? * How many years experience do you have as a Case Manager? * How many years of supervisory experience do you have? *

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