Description

: Director, Learning & Development Who We Are: Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.® Additional information on the firm can be found at . The Role: Seeking a strategic, data-driven, and operationally excellent Director of Learning & Development to lead the design, implementation, and continuous improvement of our firmwide learning initiatives. The ideal candidate brings a combination of operational excellence, instructional design mastery, and polished facilitation presence – along with the ability to translate business strategy into a cohesive learning vision. This role is highly collaborative, strategic, and hands-on, requiring both big-picture thinking and strong execution. Responsibilities: Learning Operations & Technology Lead learning operations including program logistics, communications, registration, and evaluations. Manage learning technology platforms (e.g., LMS, LXP, virtual delivery tools), ensuring seamless learner experiences, platform optimization, and data integrity. Oversee vendor relationships, including sourcing, contracting, onboarding, integration, and vendor performance management of large scale enterprise agreements. Own and manage the L&D budget, including forecasting, tracking, and ensuring alignment with strategic priorities. Measurement & Continuous Improvement Use data analytics and feedback mechanisms to evaluate program effectiveness and business impact; develop and maintain reporting frameworks that track engagement, behavior change, and outcomes. Drive continuous improvement by identifying learning trends and applying emerging methodologies, including social learning, microlearning, and on-the-job application strategies. Learning Strategy & Program Design Develop and execute innovative, high-impact learning strategies aligned to business goals and evolving talent needs. Design and deliver blended learning programs - including flagship leadership development offerings for Senior Executives, as well as just-in-time and business-specific learning solutions. Lead end-to-end learning journeys from onboarding through advanced leadership development, ensuring scalability, learner engagement, and measurable impact. Program Execution & Delivery Excellence Oversee the successful planning and execution of firmwide learning initiatives, including instructor-led (virtual and in-person), self-paced, and experiential learning formats. Facilitate training sessions as needed, tailoring content and delivery style to diverse audiences and fostering high levels of engagement and retention. Collaborate with subject matter experts, business leaders, and end users to conduct learning needs assessments and translate findings into actionable programming. Stakeholder Partnership & Influence Act as a thought partner and coach to business leaders, sharing insights on learning trends, best practices, and ways to build a culture of continuous development. Collaborate with internal and external partners to ensure learning initiatives reflect firm culture, business priorities, and global consistency. Required Qualifications: Bachelor’s degree required. Minimum of 10 years of progressive experience within a Learning & Development function, with a strong emphasis on leading and scaling learning operations Proven experience managing complex, large-scale Learning & Development budgets, including forecasting, cost control, and alignment with strategic priorities. Experience managing learning technology platforms (e.g., LMS, LXP), including configuration and optimization. Experience serving as a consultant/advisor in analyzing client needs; setting and managing expectations and influencing decisions. Proven ability to prioritize and complete multiple complex projects simultaneously. Experience in instructional methods and training techniques including curriculum design principles, adult learning theory, blended learning strategies/solutions including micro-learning offerings, and group facilitation. Excellent interpersonal, communication and presentation skills. Solid influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with clients, peers, subordinates and other key stakeholders. Strong project management skills. Must have the ability to document and communicate project plans, monitor work in progress, and achieve project milestones/end results for others to understand. Demonstrated expertise in Microsoft Office Suite, Zoom, and learning development tools. Preferred Qualifications: Previous experience working in the professional services industry. Proven experience working in a global organization. Experience with social learning platforms and collaboration tools is highly preferred. Pay Range Guidelines for this Position: The salary range for this position is 170000 USD to 190000 USD. Compensation is based on several factors including but not limited to education, work experience and skills. In addition to your salary, Heidrick & Struggles offers discretionary bonuses (subject to eligibility requirements) and a comprehensive benefits package including: medical, dental, vision, disability leave, parental leave, paid time off and 401k contribution (all benefits are subject to eligibility requirements). Note: we have a location based compensation structure; there may be a different range for candidates in other locations. Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.