Director - Fraud Risk Management 8945 Cal Center Dr, Sacramento, CA 95826, USA Req #6398 Tuesday, April 29, 2025 TITLE: DIRECTOR - FRAUD RISK MANAGEMENT

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. STATUS: EXEMPT REPORTS TO: VP - ENTERPRISE RISK OFFICER DEPARTMENT: RISK MANAGEMENT JOB CODE: 11813 PAY RANGE: $156,900.00 - $180,000.00 ANNUALLY G ENE R A L DESCRIPTION: The Director, Fraud Risk Management, as part of the second line, is responsible for implementing, maintaining, and monitoring Golden 1’s fraud risk management program; ensuring processes are effective in managing internal and external risks in a manner that is consistent with strategic goals, organizational objectives, and risk appetite. This role requires a strong, dynamic leader with sound knowledge of business management, and deep knowledge of risk management and best practices. This role, as part of the second line, will establish, maintain, and monitor adherence to enterprise fraud policies and standards that define clear expectations and guidelines for the execution of fraud related activities. The Director, Fraud Risk Management, will collaborate with various stakeholders and multidisciplinary teams to evaluate, recommend, and drive improvements to enterprise fraud risk management practices and processes across the Credit Union. . P HYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Effective oral and written communication skills required to interact with credit union staff, management, and all member channels.Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone. O R G A N I Z A TIONAL CONTACTS & RELATIONSHIPS: I N TERNAL: All levels of staff and management. EX TERNAL: Volunteers, external auditors, regulators/examiners, professional and community organizations and others, as needed. QU A LIFICATIONS: E D U C A TION: Bachelor’s degree in Business (finance/accounting), Security, Criminal Justice, or equivalent job experience preferred. EX P E R I ENCE : At least 10 years of relevant experience in fraud risk management in a financial institution or comparable experience. Experience developing and managing a fraud risk management program and strategy is required. K N OW LEDGE/SKILLS: Knowledge of risk management governance models, methods, practices, and processes inclusive of risk identification, analysis, mitigation/control, communication, monitoring, reporting and escalation. Experience in fraud policy development, fraud/security education, risk analysis, and compliance testing required. Strong knowledge of concepts and best practices including, but not limited to, fraud operations, strategy, process optimization, and consumer experience with a validated history of balancing fraud and risk, consumer experience and business performance needs. Demonstrated knowledge of fraud risk management standards, rules, and regulations, with experience in development, management, and/or oversight of elements, such as program governance, risk assessment processes, and performance monitoring. Experience with related fraud and identity theft red flag regulations. Strong leadership skills and ability to organize and motivate others. Demonstrated experience with regulatory agencies, requirements, and/or regulatory compliance. Ability to interface and build good working relationships with regulators/examiners. Strong network within the fraud risk management community contacts and the ability to represent the Credit Union. In-depth understanding of financial services and high degree of business acumen. Exposure to different verticals (e.g., payment card fraud, check fraud, ACH/wire, loans, etc.) is preferred. Strong analytical, problem-solving and workflow analysis skills, including demonstrated ability to quickly synthesize information from various sources, identifying key points and issues and strategize for solutions. Ability to apply judgment around risk management and control frameworks and industry best practices and make sound risk/reward decisions using a balance of data, logic and intuition to inform critical business strategies and processes. Proven strong leadership, interpersonal, and customer service skills; ability to negotiate, influence, organize and motive others. Demonstrated ability to build collaborative, cross-organization relationships, even in difficult situations. Excellent communication (verbal, written and presentation) skills, including ability to convey complex situations and relationships concisely to management and executive level audiences, and/or non-technical stakeholders. Strong organizational skills, with a high degree of initiative and ability to self-start and self-prioritize assignments and make timely and effective decisions. Strong process facilitation, process management and improvement skills; ability to independently and effectively handle multiple priorities and deliver a quality result within tight deadlines. Highly proficient in Microsoft Office Suite (Word, Excel, Visio, Outlook, PowerPoint). Experience with Governance, Risk, and Compliance (GRC) systems. Solid work ethic and able to work effectively both independently and in a team. P HYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required.Corrected vision within the normal range.Hearing within normal range. A device to enhance hearing will be provided if needed.Ability to lift 15 lbs. as may be required.Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.Unusually long or inconsistent hours may be required to accomplish tasks.Travel may be needed to accomplish tasks. Overnight travel is sometimes necessary. Occasional weekend and evening schedules required. LICENSES/CERTIFICATIONS: Fraud Certification preferred: CFE (C e r ti f i e d Fraud Examiner), and/orCAFP (Certified AML and Fraud Professional) #LI-Hybrid THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES. REV. 4/29/2025 Other details Job Family Director Job Function Director Pay Type Salary Employment Indicator Flex/Hybrid Min Hiring Rate $156,900.00 Max Hiring Rate $180,000.00 Apply Now #J-18808-Ljbffr