Overview Director, Clinical Operations - Cardiac Monitoring. This is a hybrid position, requiring a minimum of 2 days in office in San Francisco.
Please make sure you read the following details carefully before making any applications.
Our client is looking for a Director, Clinical Operations - Cardiac Monitoring for the San Francisco Region.
Details Location: San Francisco, CA
Work arrangement: Hybrid (minimum 2 days in office in San Francisco)
Base pay range: $165,000.00/yr - $215,000.00/yr
Responsibilities Lead a team of over 200 non-exempt employees, ensuring optimal performance, engagement, and adherence to operational standards.
Oversee management of high patient volumes, streamlining throughput to enhance efficiency, patient experience, and quality of care.
Develop and mentor frontline managers, strengthening leadership capabilities and cultivating a robust talent pipeline to support organizational growth and succession planning.
Drive strict adherence to regulatory standards and compliance requirements, ensuring operational excellence and minimizing organizational risk.
Provide strategic leadership and direction with a focus on building engaged, high performing teams
Ensure the delivery of safe, effective, timely and quality patient care at all times
Responsible for the day to day Clinical Operations Support Services
Partner with HR and the Talent Acquisition team in the recruitment of Clinical Management & Operations Teams members
Responsible for fiscal management and cost efficiency by driving transformation and identifying workflow changes
Work closely with Clinical Quality, System Development and other cross functional teams to ensure active participation in continuous quality improvement activities
Evaluate, analyze, trend and communicate quality metrics according to the established performance standards – individual and team
Ability to effectively communicate and engage with internal and external stakeholders
Support the Clinical Management & Operations Support Teams in their development
Establish good clinical practice that aligns with company's culture of patient and quality first
Participate in the development of clinical functions that follow the company's mission of using technology to provide simple and intuitive solutions for care delivery
Collaborate and strengthen partnerships with cross-functional areas to define, prioritize, and resource projects and initiatives
Qualifications Bachelor’s degree preferred, high school degree or GED required
Minimum 7 years management experience in the medical device, health care services, or other related industry experience required
Master of Health Administration or MBA Highly Preferred
Registered Nurse or equivalent role preferred
5 years of experience in cardiac monitoring company or acute care setting such as Telemetry Unit, ICU, Cardiac Cath Lab or similar health care experience preferred
Recent cardiac experience with strong skills in cardiac rhythm detection preferred
Proven ability to plan and manage operational processes for maximum productivity and quality
Strong leadership skills and the ability to inspire a large group of hourly employees, fostering a culture of engagement, inclusion, and belonging
Experienced at helping team members identify improvement opportunities and use their talents to achieve those goal; sees others’ potential and strengths and works to build on them.
Strong business acumen with the ability to gain a deep understanding of the industry, market, and financials to effectively run daily operations
Ability to identify opportunities for creative problem solving while staying within the parameters of good practice.
Demonstrated ability to make timely, informed decisions that take into account the facts, goals, constraints, and risks.
Highly collaborative; able to work within a matrix organization across functions and locations
Willingness to “roll up your sleeves” to get the job done each day
Demonstrated commitment to high level customer service experience
Demonstrated critical thinking skills
Excellent verbal and written communication skills
Ability to work with computer operating systems such as Microsoft Office, contact management system, order entry systems
Able to handle fast paced growth company environment
Employment type Full-time
Seniority level Director
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