Associate Director, Program Management

New Yesterday

Associate Director, Program Management
About us We turn customer challenges into growth opportunities.
Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.
We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.
About the Associate Director, Program Management role
The Associate Director, Program Management will be responsible for handling day-to-day program management and communication for industrial design and brand design clients in the Aruliden studio portfolio. This role will be the liaison between client(s) and internal design and strategy teams, both on individual and multiple programs per client account. This position requires an extremely detail-oriented, proactive solutions-focused leader, who is well versed in managing multiple client contacts and multiple Programs/Workstreams across one master brand. Industrial design experience preferred.
As an Associate Director, Program Management, you will Oversee day-to-day execution of client projects and the account(s) as a whole
Develop trusted relationships with day-to-day clients
Seek out a deep understanding of client's business to ensure work delivered meets strategic and technical requirements
Act as strategic advisor to clients on their business challenges
Manage internal and client teams' expectations
Go-to person for internal team questions
Form trusted relationships with internal cross-functional teams
Provide strategic and constructive feedback to cross-functional teams
Lead complex projects or programs and deliver quality work on time and on budget
Adapt quickly to solve problems for clients and internal teams
Possess deep knowledge of risk management and mitigation
Flawlessly manage multiple projects, including resourcing, scheduling, vendor/contract management and hard cost budgets
Proactively identify and implement process/resource efficiencies
Know when and how to escalate operational, resource, budget or timeline issues, in-detail
Develop project approaches and drive scope development
About you You have a bachelor’s degree and 5-7 years of professional experience in a related field
Able to work independently with little supervision
Ideal candidate will have previous experience managing design and/or physical product manufacturing workflows
Willing to coach, direct, oversee or review the work of more junior employees
Excellent strategic, analytical and problem-solving skills
Inspire positivity and confidence among interdepartmental teams
Contribute to departmental staffing and problem solving
Act as a leader in the department, proactively sharing lessons learned and best practices across teams
Possess excellent written and verbal communication skills, high attention to detail
Understand nuances of client communication and how to have tough conversations
Demonstrate accountability and eagerness to learn
Positive team player with a can-do attitude
Drive the work forward proactively and have a predisposition to action
Possess a passion for great ideas and technology
Why work for Material?
In addition to fulfilling, high-impact work, company culture and benefits are integral to determining if a job is a right fit for you. Here’s a bit about who we are and highlights around what we offer.
Who we are & what we care about :
Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.
Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.
We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.
A community focused on learning and making an impact. Material is an outcomes focused company. We c reate experiences that matter, create new value and make a difference in people's lives.
Pay Range: $83,000.00 – 110,000.00
Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
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Location:
New York

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