University of Memphis Career OpportunitiesAssistant Athletic Director, Ticket Operations & Customer Relations Advertised Title Assistant Athletic Director, Ticket Operations & Customer Relations Campus Location Campus Location Main Campus (Memphis, TN) Position Number Position Number 022527 Category Category Staff (Hourly/Monthly) Department Minimum Position Qualifications Bachelor’s Degree in relevant area and five (5) years of appropriate experience; or Master’s Degree in relevant area and three (3) years of appropriate experience. Must be able to comply with University, department, conference, and NCAA policies and procedures.

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Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Special Conditions Experience in a Division 1 Athletic Ticket Office preferred. Experience using Paciolan ticket software preferred. Work Schedule Monday – Friday

8:00 a.m. to 4:30 p.m.

Will require nights and weekends. Posting Date Posting Date 07/22/2025 Closing Date Open Until Screening Begins Yes Hiring Range Hiring Range $70,000 - $75,000 per year Full-Time/Part-Time Working Conditions While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Additional Working Conditions Special Instructions to Applicants All applications must be submitted online at workforum.memphis.edu.

Applicants must complete all applicable sections of the online application to be considered for a position. Please upload a cover letter, resume, and reference list after completing your application, if required by the system. Required work experience is based on full time hours. Part time work experience will be prorated as listed.

Candidates who are called for an interview must notify the Department of Human Resources in writing of any reasonable accommodation needed prior to the date of the interview. Is this posting for UofM employees only? Is this posting for UofM employees only? No Positions Supervised Assistant Director, Customer Relations Assistant Director, Ticket Operations Temporary and Student Workers Knowledge, Skills, and Abilities Experience using Paciolan ticket software. Ability to communicate both verbally and in writing. Ability to supervise a high-paced environment. Additional Position Information Benefits of Employment (Applies to full-time, non-police employees only) Job Duties Supplemental Questions Required fields are indicated with an asterisk (*). Have you used Paciolan ticket software? Yes No

How many years of experience do you have working in a D1 ticketing environment? (Open Ended Question)

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