At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. As an Account Director (Facility Management / Janitorial) , reporting to the District Manager , you will provide full oversight of custodial services and lead our team of staff. This role is client-facing and involves the successful execution of project scope, as well as delivering key company objectives, including managing profit and loss, human resources, operational excellence, and employee health and safety. Your responsibilities include: Maintaining client retention through proactive engagement, utilizing the Tenacity Client for Life methodology. Building and maintaining effective relationships with clients at the account level. Aligning key Dexterra contacts with similar roles within the client organization and creating a relationship matrix. Communicating performance expectations, monitoring, and rewarding performance to meet plans, goals, and budgets. Acting as a talent scout to identify, recruit, and vet potential Dexterra employees. Ensuring succession plans are regularly reviewed and supporting career growth through personal development plans. Applying strategic selling techniques using the Miller Heiman sales methodology. What’s in it for you? Be part of an industry that is more important than ever. Join a growing company during a time of industry expansion. Start strong as a leader in the industry from day one. Qualifications: Who are we looking for? Minimum of 5 years of operational experience in integrated facilities management. Understanding of technical elements necessary for service delivery support. Ability to attract, develop, and retain employees, providing a safe and supportive work environment. A clear criminal record check is required.

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