Sr. Director, Partner Operations & Insights

parental leave, paid time off, remote work

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion users in 180 countries use DocuSign solutions to accelerate business and simplify lives. With intelligent agreement management, DocuSign unleashes business‑critical data trapped inside documents. Using DocuSign’s Intelligent Agreement Management platform, companies can create, commit, manage agreements with solutions from the #1 company in e‑signature and contract lifecycle management (CLM).

Company Overview

DocuSign brings agreements to life. Over 1.5 million customers and more than a billion users in 180 countries accelerate business and simplify lives. Intelligent agreement management unleashes business‑critical data trapped inside documents.

What you’ll do

Sr. Director, Partner Operations & Insights will scale our partnerships ecosystem, drive incremental revenue, and shape go‑to‑market strategy. Report to VP of Sales & Partners strategy & operations, work with GVP of partners. Identify, design, lead transformational initiatives that enable global partnership growth. Guide a team of GTM strategy & operations professionals who empower partnerships business through analytical insights and cross‑functional collaboration.

Responsibilities

• Lead development & launch of global partnership strategy, collaborating with regional partners & sales leaders
• Spearhead global strategic initiatives, fostering alignment across partnership & sales organizations
• Design & implement robust operational cadence to review & guide global partnership business, including forecasting, business reviews & planning rhythm
• Partner with IT to implement channel strategy, enhance data & reporting capabilities, streamline workflows, & establish operational governance
• Leverage data to analyze partnership performance, identify growth opportunities & drive revenue
• Become go‑to expert for partner types: Resell & Distribution, Strategic Alliances, GSIs, SIs & Services, CSPs, ISVs
• Collaborate across broader GTM team & leadership to drive business forward

What you bring

Basic

• 15+ years in management consulting, investment banking, GTM strategy or corporate analytics
• 5+ years in channel sales, partner programs or channel marketing roles
• BA/BS or equivalent work experience

Preferred

• MBA
• Deep understanding of end‑to‑end go‑to‑market strategies
• Structured thinking in ambiguous open‑ended problem situations
• Experience in data analysis, problem solver, self‑motivated
• Strong understanding of SaaS business models & go‑to‑market principles
• Clear verbal & written communication skills
• Fast‑paced environment comfort
• Intellectual curiosity

Wage Transparency

Pay based on location & experience. US base ranges: California $202,800‑$327,625; Illinois $193,100‑$272,750. Role eligible for bonus, stock (RSUs), & benefits.

Global benefits

• Paid Time Off
• Paid Parental Leave
• Full Health Benefits Plans
• Retirement Plans
• Learning & Development
• Compassionate Care Leave

Life at DocuSign

DocuSign committed to trust, inclusion, & equal opportunity. Intersection of all employees equality & growth.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities and religious accommodations. Contact accommodations@docusign.com.

Equal Opportunity Employer

DocuSign is an Equal Opportunity Employer. Hiring decisions based on experience, skill, aptitude, and a can‑do approach. No discrimination based on protected categories.