Sr. Director of Product, Performance & Reliability- Slack Join to apply for the Sr. Director of Product, Performance & Reliability- Slack role at Slack Sr. Director of Product, Performance & Reliability- Slack Join to apply for the Sr. Director of Product, Performance & Reliability- Slack role at Slack To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sr. Director of Product, Performance & Reliability- Slack

About The Role

We're seeking an exceptional Senior Director of Product to lead our performance and reliability initiatives, driving product excellence at scale. This strategic leadership role will be ensure our platform delivers world-class performance and maintaining the highest standards of reliability that our customers depend on.

What You'll Do

Bring strategic leadership to performance

Identify critical user flows, metrics, and codepaths to improve performance across desktop and mobile apps Build programs and tooling to make performance a core consideration across Slack product, engineering, and design Define and execute the long-term product strategy for performance optimization and system reliability Partner closely with product, engineering, and design leadership across Slack to ensure performance is a core consideration across teams Establish performance benchmarks and reliability metrics that become company-wide standards

Bring product excellence to your team

Own the end-to-end product experience for performance-critical features and infrastructure Clearly tie performance and reliability improvements back to business outcomes Lead the development of monitoring, alerting, and diagnostic tools that keep our platform running smoothly Champion data-driven decision making through robust analytics and user research Translate complex technical concepts into clear business value propositions

Drive cross-functional alignment on performance

This role involves close collaboration with engineering leadership to ensure seamless alignment between product vision and technical execution. You'll work directly with key technical partners to drive initiatives that span multiple engineering teams and product areas.

What We're Looking For

Experience

8+ years of product management experience, 2+ years experience in senior leadership roles Deep expertise in performance optimization, system reliability, and infrastructure products Proven track record of scaling products that serve millions of users Experience with SaaS platforms, enterprise software, or high-scale consumer applications

Technical chops

Strong understanding of system architecture, performance monitoring, and reliability engineering Familiarity with modern observability tools and practices Ability to work closely with engineering teams on complex technical challenges Data-driven approach to product decisions with strong analytical skills

Leadership & communication

Exceptional ability to influence and align cross-functional teams Track record of driving cross-company programs leading to meaningful organizational and technical transformation. Outstanding written and verbal communication skills Experience presenting to both C-level executives and technical audiences

Why Join Us

Lead product initiatives that directly impact millions of users Work with cutting-edge technology and world-class engineering teams Shape the future of performance and reliability in a rapidly growing company Competitive compensation package including equity Comprehensive benefits and professional development opportunities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.Seniority level Seniority levelDirector Employment type Employment typeFull-time Job function Job functionProduct Management and Marketing IndustriesTechnology, Information and Internet Referrals increase your chances of interviewing at Slack by 2x Get notified about new Senior Director of Product Management jobs in San Francisco, CA . San Francisco, CA $116,662.00-$155,550.00 2 months ago VP or Sr Director of Digital Product Management Corte Madera, CA $200,000.00-$340,000.00 3 days ago Vice President of Product Management - Core Product San Mateo, CA $292,000.00-$343,000.00 2 weeks ago San Francisco, CA $144,800.00-$219,300.00 4 days ago Senior Director of Product Management, Research SolutionsSr. Director of Product Management, Growth San Francisco, CA $230,000.00-$325,000.00 4 days ago Director - Product Management, Private DiningVP/Director of Product Management, Bridge San Francisco, CA $180,000.00-$240,000.00 23 hours ago San Francisco, CA $260,000.00-$320,000.00 4 days ago San Francisco, CA $160,000.00-$220,000.00 5 months ago Director, Product Management - Merchants San Francisco, CA $278,000.00-$315,000.00 4 days ago San Francisco, CA $350,000.00-$400,000.00 1 month ago San Francisco, CA $240,000.00-$290,000.00 6 hours ago San Francisco, CA $50,000.00-$200,000.00 2 months ago San Francisco, CA $230,000.00-$250,000.00 2 weeks ago Vice President of Product, Growth & Monetization San Mateo, CA $292,000.00-$343,000.00 5 days ago San Francisco, CA $260,000.00-$320,000.00 3 months ago Senior Director of Product, GoFundMe Pro San Francisco, CA $300,000.00-$410,000.00 3 hours ago Director of Product Management, Workplace San Mateo, CA $275,000.00-$325,000.00 1 week ago San Francisco, CA $190,000.00-$220,000.00 3 weeks ago Senior Director of Product Management, Platform San Francisco, CA $275,000.00-$360,000.00 2 weeks ago Director of Product Management, AI Applications San Francisco, CA $150,000.00-$250,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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