Sr. Director, Engineering Operations

Location: Bay Area (San Mateo)

Reports to: Chief Development Officer

Overview

We are seeking a Head of Engineering Operations to drive operational excellence across our global engineering organization. Build and evolve systems, practices, and culture that enable teams to deliver high‑quality products at speed while maintaining engagement and effectiveness.

Key Responsibilities

• Drive Delivery Excellence: Establish frameworks for planning, tracking, and delivering products with predictability and quality. Define and maintain success metrics such as cycle time, release frequency, quality defect rate, and team engagement.
• Hold Teams to High Standards: Define, communicate, and enforce high standards for engineering delivery, quality, and team performance, while fostering a culture of continuous improvement.
• Scale Engineering Ops: Develop and mature processes, tooling, and practices that scale with the growth of our engineering organization and product portfolio.
• Technical Evolution: Partner with engineering leadership to address tech debt, track plans for scale, reliability, security, and ensure teams have the tools, automation, and observability needed to deliver effectively.
• Partner with Leadership: Collaborate with senior leaders across Engineering, Product, and Design to improve team effectiveness, accelerate decision‑making, and enhance cross‑functional alignment.
• Improve Team Engagement & Effectiveness: Champion initiatives that support team health, engagement, and retention. Partner with People teams to ensure managers and engineers are set up for success.
• Strengthen Cross‑Functional Collaboration: Build strong operating rhythms across Product, Engineering, and Design and adjacent functions to enhance collaboration, transparency, and accountability.
• Operational Leadership: Own the cadence of planning, reviews, and retrospectives across the engineering org. Ensure teams are working on the right priorities at the right time.

What Success Looks Like

• Clear accountability through defined metrics and dashboards visible across the organization.
• Strengthened cross‑functional collaboration between Product, Engineering, and Design.
• Increased predictability in product delivery (improved on‑time commitments, reduced delays).
• Faster release cadence with maintained or improved product quality.
• High engagement scores, lower attrition, and improved team health.
• Scalable processes and toolchains that support the company’s next phase of growth.

Required Qualifications

• 10+ years of experience in engineering operations, program management, or engineering leadership roles in SaaS or high‑growth technology companies.
• Proven success scaling engineering operations in a company that has experienced rapid product and organizational growth.
• Experience driving end‑to‑end SDLC maturity, tooling improvements, and automation that improve team velocity and faster delivery.
• Strong understanding of software development lifecycles, agile practices, and product delivery at scale.
• Exceptional leadership, communication, and influencing skills with the ability to drive change across senior stakeholders.
• Experience building and tracking metrics that drive accountability and continuous improvement.

Benefits

Full‑time employees can take advantage of health coverage, paid parental leave, generous paid time‑off and holidays, quarterly self‑care days off, and stock options.

We host quarterly wellness education sessions to encourage self‑care and personal growth and celebrate and energize all employees.

Equal Opportunity Employer

6sense is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.

Base Salary Range

$240,548.00 – $285,500.00