About The Role

We are looking for a Sr Director, Business and Operational Risk & Controls to join our Business Risk and Controls team. This leader will be responsible for building and maintaining a First Line of Defense risk management function across LendingClub’s Consumer Lending businesses (Personal Loans, Auto Refinance, Purchase Finance).

This is a hands-on leadership role that combines strategic oversight with tactical execution. You will act as an extension of the business, championing a proactive risk culture that enables growth while ensuring sustainability, compliance, and operational excellence.

What You\'ll Do

• Lead and inspire the Business Risk and Controls team to embed a strong risk management culture across Consumer Lending businesses and the customer journey
• Provide strategic direction and thought leadership to continuously improve LendingClub’s controls and risk management framework
• Ensure effective identification, measurement, monitoring, and mitigation of risks across both existing and new lending products
• Oversee and maintain clear, complete documentation of policies, procedures, and practices
• Drive the execution and ownership of key risk processes, including Issues Management, Customer Remediation, and Operational Loss Event Reporting
• Partner closely with Business leaders, Technology, Operations, Marketing, and other support areas to design and implement controls that meet regulatory requirements and align with efficient operational practices
• Enhance and maintain the Consumer Lending RCSA (Risk and Control Self-Assessment) program
• Contribute to consistency and alignment of risk management practices across all lines of business, ensuring scalable and sustainable approaches
• Act as a key liaison with 2nd and 3rd Line partners, as well as external stakeholders (e.g., vendor risk management, business continuity, compliance, and examiners)
• Support preparation and coordination of deliverables for internal/external reviews, assessments, and regulatory exams
• Drive continuous improvement by implementing enhancements based on industry standards, best practices, and LendingClub’s strategic direction

About You

• 10+ years of professional experience in risk management within a FinTech, retail bank, or regulatory agency
• Bachelor’s degree in a related field; or equivalent experience
• Proven ability to drive large-scale projects and deliver high-quality results under tight deadlines
• Exceptional written and verbal communication skills, with the presence to influence at all levels
• Highly adaptable and energized by a fast-paced, constantly evolving environment
• A critical thinker and problem-solver who understands business drivers and the control environment
• Naturally curious and intellectually agile — you ask questions, challenge assumptions, and explore new approaches
• Resilient and resourceful, able to manage shifting priorities while maintaining a focus on long-term goals

Work Location

San Francisco

Time Zone Requirements

Primarily PT

Travel Requirements

As needed travel to LendingClub offices and/or other locations, as needed.

Compensation

The target base salary range for this position is 211,000-245,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

Benefits

We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

Equal Opportunity

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.