Service Desk Analyst (Onsite)
New Yesterday
Job Title:
Service Desk Analyst (Onsite)
Location:
Nashville, TN
Duration:
12 months
Pay Rate:
$25/hr on W2 all inclusive
Note:
Must be local to Tennessee / Reasonably close to Nashville,TN
Job Description
IT Call Center Experience preferred
Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required Printer Administration and Troubleshooting
Server Print Queue, and local Queues
Active Directory Management Able to navigate Different OUs
Able to look up attributes
Able to reset password and unlock accounts.
iOS Management, Support, and Deployment Setting up new phones/Ipads
Resetting iTunes accounts
Resetting network settings
Backup/Restore device data
Video Conferencing Cisco WebEx
MS Teams
Cisco Presence video solutions
Network troubleshooting Internal vs external
VPN
LTE
Wifi
Application Troubleshooting Account permission
Compatibility settings
Browser vs installed
Remote support MSRA
RDP
TEAMs
Webex
Hardware Deployment
ServiceNow Ticket management
Ticket assignment
Recruiter Details:
Kris : Seven one nine - two three nine - Five five five five
Lokesh: Eight three two - Nine nine zero -Two four two six
Sameer : Seven one nine - two three nine - Five five five five
About US:
GSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions and staff augmentation to our valued clients. With an unwavering commitment to quality, timeliness, and budgetary considerations, we consistently strive to exceed client expectations, building a strong reputation through our reliable execution. Our expertise spans commercial and custom product development, covering information security, software development, consulting, and IT audits. We excel in managing critical, time-sensitive projects for Fortune 500 clients nationwide, ensuring their success is always at the forefront of our mission.
- Location:
- Nashville
- Category:
- Computer And Mathematical Occupations