Overview

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award-winning mobile app, its online presence, as well as its marketing and messaging technology ecosystem. Within ECP, our team has a bold mission to transform the marketing infrastructure for Capital One.

This product leader is responsible for driving the management and delivery of in-market performance through successful implementation of pilots with our line of business partners. This individual will work with the lines of business to deeply understand business needs and areas of opportunity. This role will then leverage those learnings to create the business and technical requirements needed for our product leads to build our destination Martech stack, and partner with the lines of business to ensure high-quality implementation of the prioritized campaigns.

Capital One Product Framework: in this role you’ll demonstrate proficiency in five core areas that form the foundation for successful product management.

• Human Centered – Obsess about internal and external customer needs to reimagine and innovate product solutions
• Business Focused – Deliver game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven – Leverage technology to deliver innovative and resilient solutions that enable near-term and long-term value
• Integrated Problem Solving – Identify and resolve complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – Lead cross-functional teams to solve customer problems and drive organizational alignment

Responsibilities

• Manage and deliver in-market performance through pilots with line of business partners

• Elicit business needs and opportunities from lines of business and translate these into business and technical requirements

• Define and guide the development of the destination Martech stack and ensure high-quality implementation of prioritized campaigns

• Collaborate with product leads, technology teams, and business partners to ensure alignment and successful deployment of marketing initiatives

Basic Qualifications

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining, one of the following with an expectation that the degree will be obtained on or before the scheduled start date:
• Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field)
• Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications

• Experience translating business strategy and analysis into consumer-facing digital products

Note: Capital One will not sponsor a new applicant for employment authorization for this position.

Compensation and Benefits

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on hours worked. Eligible for performance-based incentives (cash bonuses and/or long-term incentives). Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits. Eligibility varies by status and level. Location pay ranges include:

• McLean, VA: $264,300 - $301,700 (Sr. Dir, Product Management)
• New York, NY: $288,400 - $329,100 (Sr. Dir, Product Management)
• Richmond, VA: $240,300 - $274,300 (Sr. Dir, Product Management)
• Other locations: pay range based on location

This role is also eligible for incentives, which may include cash bonuses and/or long-term incentives. Details are provided in the offer letter. This role is expected to be open to applications for a minimum of 5 business days.

Other Information

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One promotes a drug-free workplace and will consider qualified applicants with criminal histories in accordance with applicable laws. If you require accommodations during the application process, contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com.

Capital One does not provide, endorse, or guarantee third-party products or services and is not liable for information available through this site. Capital One Financial is made up of several entities. Positions posted in Canada, the United Kingdom, or the Philippines refer to Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. respectively.

Seniority level

• Director

Employment type

• Full-time

Job function

• Product Management and Marketing