Overview

Delaware North Gaming is hiring a Senior Director of Marketing to join our team at Southland Casino in West Memphis, Arkansas. As Senior Director of Marketing, you will be responsible for leading, directing, and managing all marketing, Players Club Reward Center, and group sales operations for our video lottery operations at Southland Casino. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.

Additional Details

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts Responsibilities Manage team members, including selection, training, coaching, performance evaluation, assignment of projects and deadlines, and scheduling Develop, implement, and administer all departmental policies and procedures, budgets, trainings, and guidelines Administer and manage all Players Club Reward Center and group sales efforts and operations Strategically plan, implement, and review all promotional activities and marketing events using data, analytics, and creative thinking Establish metrics and goals for the department and report regularly to leadership Serve as a company representative within local businesses, community organizations, and tourism agencies Qualifications 8-10 years of experience in casino marketing at a large-scale property within a competitive market Deep understanding of omni-channel guest engagement, loyalty strategies, and data-driven decision making Skilled in navigating regulatory requirements, property performance metrics, and cross-functional partnerships Strong, humble leadership style-able to build accountable teams while mentoring and refining talent Attuned to regional nuance and messaging that resonates with our market and guest base Experience in competitive Regional Markets High energy, not afraid to be bold and take calculated risks to grow the business