Join to apply for the Senior Director Business Systems role at Healthcare Outcomes Performance Co. (HOPCo) 1 day ago Be among the first 25 applicants Join to apply for the Senior Director Business Systems role at Healthcare Outcomes Performance Co. (HOPCo) Lead the strategy, roadmap, and lifecycle management of business systems (e.g., ERP, budgeting and forecasting tools, procure-to-pay, order-to-cash, inventory management, logistics and HRIS). Partner with leadership to understand business needs and translate them into scalable, secure, and cost-effective technology solutions. Partner with leadership to drive cross-functional system implementations, enhancements, and integrations with a focus on user experience, data integrity, and operational efficiency. Oversee system administrator and HRIS systems analysts supporting enterprise applications. Establish governance and change management processes to ensure disciplined and prioritized development and deployment. Manage vendor relationships, contracts, and service levels related to core systems and tools. Partner with leadership to establish appropriate KPIs to monitor system performance and ensure data accuracy, integrity and compliance with internal controls and external regulations. Support finance-related reporting, analytics, and planning tools to improve decision-making and operational insight. Partner with leadership to champion continuous improvement through system automation, process redesign and automation, and emerging technology adoption. Partner with leadership to document process and system utilization opportunities, including ROI to present to appropriate stakeholders. Partner with leadership and users to document process changes and communicate/train all impacted staff on new processes and improved use of technology.

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Essential Functions

Lead the strategy, roadmap, and lifecycle management of business systems (e.g., ERP, budgeting and forecasting tools, procure-to-pay, order-to-cash, inventory management, logistics and HRIS). Partner with leadership to understand business needs and translate them into scalable, secure, and cost-effective technology solutions. Partner with leadership to drive cross-functional system implementations, enhancements, and integrations with a focus on user experience, data integrity, and operational efficiency. Oversee system administrator and HRIS systems analysts supporting enterprise applications. Establish governance and change management processes to ensure disciplined and prioritized development and deployment. Manage vendor relationships, contracts, and service levels related to core systems and tools. Partner with leadership to establish appropriate KPIs to monitor system performance and ensure data accuracy, integrity and compliance with internal controls and external regulations. Support finance-related reporting, analytics, and planning tools to improve decision-making and operational insight. Partner with leadership to champion continuous improvement through system automation, process redesign and automation, and emerging technology adoption. Partner with leadership to document process and system utilization opportunities, including ROI to present to appropriate stakeholders. Partner with leadership and users to document process changes and communicate/train all impacted staff on new processes and improved use of technology.

EDUCATION

Bachelor’s degree in Information Systems, Accounting, Business, or related field required; Master’s degree or MBA preferred.

Experience

10+ years of progressive experience in enterprise business systems, with at least 5 years in leadership roles; experience in business operations preferred. Strong domain knowledge of and proven success with financial systems (e.g., general ledger, AP/AR, fixed assets, FP&A tools), supply chain systems (e.g., procurement, inventory management, logistics) and Human Resource Information Systems. Experience in system implementation, business process reengineering, and cross-functional Project Management disciplines, showing consistent success in managing project budgets, timelines, and teams. Healthcare experience preferred but not required. Technical experience related to use of automation and emerging technologies. Experience managing system vendors, negotiating optimal terms, and establishing relationship processes that ensure HOPCo gets maximum value from software investments. Experience creating requirements and test cases tied to business system implementations, upgrades, or enhancements.

Requirements

10+ years of progressive experience in enterprise business systems, with at least 5 years in leadership roles; experience in business operations preferred. Bachelor’s degree in Information Systems, Accounting, Business, or related field required; Master’s degree or MBA preferred

KNOWLEDGE

Understanding of business operational processes that include Accounting and Finance (Accounts Receivable/Payable, Financial Close, Budgeting/Forecasting), Supply Chain and Human Resources. Expert knowledge in Project Management techniques, monitoring, and reporting. Adequate understanding of technology infrastructure, databases, interfaces, and APIs to ensure systems can support upgrades and new features.

Skills

Strategic thinker with a track record of delivering enterprise technology initiatives aligned to business growth. Analytical thinking and problem-solving skills, with acute attention to detail, accuracy and accountability balanced with sound business judgment. Strong project and change management skills, with ability to manage competing priorities. Exemplary written and spoken communication skills; able to effectively collaborate with both technical teams and business stakeholders. Strong business case development skills that include deep understanding of the levers that can be pulled to maximize Return on Investment (ROI). Strong project management skills. Able to effectively hold teams accountable to process improvement and project timelines/goals, leveraging the art of influence with key players across multiple departments. Exceptional interpersonal skills. Familiarity with compliance, risk management, and internal control frameworks for business operations.

Abilities

Ability to communicate complex information in a clear and concise manner to managers and executives. Ability to act with integrity. Ability to engage and foster strong partnerships with the leaders and team members across HOPCo.

ENVIRONMENTAL WORKING CONDITIONS

Hybrid work 10% Travel required

PHYSICAL/MENTAL DEMANDS

Requires sitting and standing associated with a normal office environment. Manual dexterity using a calculator and computer keyboard.

Organizational Requirements

HOPCo Mission, Vision and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.Seniority level Seniority levelNot Applicable Employment type Employment typeFull-time Job function Job functionInformation Technology IndustriesHospitals and Health Care Referrals increase your chances of interviewing at Healthcare Outcomes Performance Co. (HOPCo) by 2x Sign in to set job alerts for “Director Business System” roles. Phoenix, AZ $160,000.00-$180,000.00 2 weeks ago Associate Director, Global Business Svcs Tech Enablement StrategyDirector, Case Management Special Programs Phoenix, AZ $130,000.00-$168,000.00 1 week ago Director, Revenue Operations and Business Systems Scottsdale, AZ $165,900.00-$248,850.00 1 day ago Phoenix, AZ $65,000.00-$79,000.00 1 week ago Assistant General Counsel-Labor & EmploymentAccount Manager Interventional Technologies Phoenix, AZ (South Territory) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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