Assistant Director Of People & Culture

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A lone star welcome in the country's capital of southern cool. We can't wait to welcome you to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals get done, friends and family reconnect and celebrities and athletes make their home. After a day exploring our city, unwind at our rooftop pool oasis, enjoy the ultimate in entertainment at our Topgolf Swing Suites, indulge and pamper at The Spa and our Krigler perfumery boutique and savour flavourful dishes from Chef Partner Richard Sandoval at Toro Toro and Bayou & Bottle.

The Assistant Director of People & Culture assists the Director of People & Culture with the direction of all aspects of the People & Culture division, including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers' compensation and legal matters related to hotel employees.

What you will do:

Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture any circumstances that may raise legal issues for the hotel.

Identify, analyze and initiate appropriate actions to resolve any unsatisfactory pattern of employee turnover.

Manage the financial issues for the P&C budget including benefits, labor & salary reports and plan cost effective events within the HR budget guidelines.

Conduct regular audits of insurance records, I-9 records, vacation and sick allowances.

Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the HR computer system.

Administer and train employees on behalf of People & Culture including but not limited to Embark, benefits, core and culture standards.

Organize and supervise all employee recreation programs, including holiday parties, children's party, general meetings etc.

Respond to and attend any related hearings for all employee claims against the hotel including EEOC, NLRB, Workers' Compensation, Unemployment and Wage & Hour.

Actively support the Safety Committee.

Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.

What you bring:

Viable candidates must have a minimum of three years' experience in a high-end/upscale luxury Human Resources role.

Requires a general working knowledge of Labor laws.

Requires knowledge of the ability to operate computer equipment.

Ability to read and speak and write English, bilingual in Spanish is preferred.

Above average communication skills - both written and oral - are required.

Ability to handle multiple tasks and work genuinely to keep employee experience a priority.

This is a seasonal full-time position, required September through January.

While this position generally works Monday through Friday, additional availability may occasionally be required including evenings, holidays and weekends.