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This range is provided by ITC Infotech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $130,000.00/yr - $175,000.00/yr
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Sr Manager- Strategic and Leadership Hiring We are seeking an experienced and growth-driven Director / Sr. Director – Business Development to lead and expand ITC Infotech’s footprint within strategic manufacturing accounts in North America. The ideal candidate will have a deep understanding of manufacturing environments, strong relationships across the sector, and a proven track record of farming large enterprise accounts, driving revenue growth through cross-selling and transformation-led initiatives.
Experience: Minimum 10+ years overall, with 5+ years of account farming and strategic business development experience in Manufacturing sector
Areas of Responsibilities:
As a Sr Manager/Director/ Sr Director - Business Development, responsible for opening business with new clients across various industries through thorough market analysis to identify trends, opportunities, and maintain consistent opportunity pipelines.
The role is also responsible for stakeholder management by ensuring that the client or prospect involves ITCI in their Request for Proposal process.
Own and grow strategic manufacturing accounts by nurturing CXO-level relationships.
Drive revenue growth through renewals, upselling, and cross-selling across service lines including Cloud, Data, GenAI, Digital Workplace, Infra Services, and PLM.
The individual is responsible for the creation of proposals and Statement of Work (SoWs), in the process coordinating with different stakeholders, such as the multiple delivery units of ITCI, procurement, and legal. She/He performs quantitative analysis to arrive at the win-price recommended including HBU split, and relevant competitor analysis to demonstrate business value to the client and maintain price premium.
The person in this role creates 'customer map' of named customers with potential / articulated objections to ITCI and recommend action, provides supporting analyses needed during negotiation to articulate business value and win the deal at the right price premium.
Account Planning and Mining - In this role, you will be allocated accounts to manage. In collaboration with ITCI Service Delivery Units, you will be responsible for mapping business areas for growth within the account. As part of planning, you will leverage the existing client relationships to secure meetings and forge relationships with new customer stakeholders at the C/C-1 level and mine the account via new deals.
Customer Stakeholder Management - As the face of ITCI, you will be the single point of contact for customer escalations and grievances. Maintain regular contact with customer stakeholders to address pain points and present ITCI’ value propositions. In this role, the individual participates in executive reviews, ensure strategic positioning in presentations, and identify key stakeholders for CSAT to minimize revenue leakage and enhance client satisfaction. Building positive client relationships is crucial for serving as references for prospects.
As part of the business function of the account, you will oversee the revenue receipt and recognition from the services delivered to the client. You will align with client stakeholders and review account operations periodically to ensure smooth operations.
Experience, Skills and Abilities:
12+ years of experience in IT Services Sales / Business Development with focus on Manufacturing clients.
5+ years of experience in account farming or mining large enterprise accounts.
Strong understanding of manufacturing processes, plant floor technologies, and enterprise applications.
Proven track record of cross-selling and driving multi-service line engagements (Cloud, Infra, Data, GenAI, PLM, Digital Thread, etc.).
Proven track record of growing portfolio multifold.
Willingness to travel (as needed) to support new & existing customer opportunities and relationships.
Driven and self-motivated with an entrepreneurial spirit and ability to collaborate with multiple external & internal teams to solve complex business challenges.
Travel up to 40–50%
Experience supporting deal structure and pricing with business value analysis; negotiate prices for proactive bids and proposals.
Primary Location: Detroit, MI / Dearbon, MI
This is a Full-time position that includes Base Salary + Commission + Benefits
About Us: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Sales, Information Technology, and Manufacturing
Industries IT Services and IT Consulting
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