Roxbury YMCA Executive Director

Position Summary:

Under the direction of the Vice President of Associate Executive, the Center's Executive Director will lead, coach and hold others accountable to creating a transformative Y Experience. The Centers Executive Director must possess a strong leadership acumen to inspire staff, volunteers, partners and community members to support the Y mission. The Centers Executive must be a subject matter expert and innovator in the core business and programs of the Y. The Executive Director will be the lead their Centers to ensure the successful execution of the YMCA of Greater Boston's strategic imperatives to be a charity, partner, and employer of choice for years to come. Innovation will be a key area of growth for the Executive Director, and the Associate Executive Director they supervise, through mastering, demonstrating and coaching others in Design Thinking.

Key Responsibilities

Key Functions/Responsibilities:

In accordance with the policies, by-laws and constitution of the YMCA of Greater Boston, the Center Executive Director is the chief leader in driving the Y Experience in the Center and community. The Executive Director will create a transformative Y Experience that builds loyal members, energizes employees and volunteers, inspires donors and stimulates growth and innovation.

The Center's Executive will ensure success in the following areas of responsibility to support a strong Y Experience:

• Performance Achievement Ultimately accountable for the performance of their team.
• Fiscal management - Develops an annual budget according to association guidelines and ensures successful execution of the plan.
• Membership and Program Enrollment, Growth and Experience - Drives membership and program enrollment and growth while ensuring a high-quality and transformative Y Experience.
• Board development - Recruits develops and maintains a highly effective Board of Advisors, following the by-laws of the YMCA of Greater Boston.
• Financial development and Fundraising - Drives successful fund raising and financial development, working with the association financial development team, to meet quarterly and annual goals.
• Community Engagement - Enhances the Y's reputation in the community by engaging with partners, businesses and other organizations that are invested in strengthening the community.
• Youth Development Collaboratively work with the Youth Development department leads to ensure a positive experience for children and parents participating in the programs.
• Innovation - Leads design thinking practices to develop innovative solutions for their Centers and association-wide opportunities and challenges.
• Marketing - Leads Center's team in executing on all aspects of association marketing strategies and campaigns.
• Facility Management - Ensures that the facility is well maintained, safe and clean, following association guidelines and practices.
• Trends - Stays current on trend identification and implications for the Centers in the following areas:
• Service area demographics
• Competitive analysis and external environmental changes
• Changes to elected officials and key community leaders
• Membership
• Health and Wellness
• Youth, Family and Healthy Aging Programs
• Other programs and initiatives operated by their Centers

In addition, the Center's Executive Director shall participate in all meetings as requested and will be asked to lead association wide initiatives and other assigned duties.

Outcomes and position expectations for their Centers:

• Successful Strategic Plan metrics, Net-Promoter Scores and Objectives and Key Results (OKRs).
• The Centers Executive will be seen as a subject matter expert and an innovator in the core business and programs of the YMCA: membership, health and wellness, aquatics, sports, family programming and any additional Centers specific programs.
• Operating practices and systems are in place and consistently implemented for:
• Membership growth & retention
• Program enrollment and growth
• Facility cleanliness
• Overall member experience
• Timely action planning is in place (with effective) for operating units and/or program areas that have performance concerns.
• Annual Campaigns targets are accomplished
• High functioning and engaged Board of Advisors.
• Is visible in the community and the Y is seen as a catalyst for positive change.
• Full-time staff have a development plan and are making progress toward goals.
• Identification of development opportunities for their direct reports and high potential leaders.
• Centers staff are achieving (at minimum) metric targets and producing meaningful qualitative results. This includes net-promoter scores and OKRs.
• A collaborative and strong working relationship between Centers Associate Executive and child development.

Skills, Knowledge & Expertise

Education/Experience:

• BS/BA Four-year college degree.
• Must have a demonstrated record of accomplishment in the areas of membership and program growth, board development, fiscal management, community engagement and staff development.
• Has multiple years of a proven track record in driving solid fiscal management (has met or exceeded budget continuously over multiple years).
• The Centers must be achieving key metrics and producing meaningful qualitative results including strong Net-Promoter scores and successful OKRs.
• Superior Communication skills - both written and verbal.
• Must have a thorough understanding of the nature of the YMCA movement, volunteers and staff in the accomplishment of the YMCA goals, objectives and mission in the community.
• Possess a concern for detail and accuracy and can delegate responsibility.
• Must be highly motivated and possess a positive attitude towards the YMCA, character development and our mission.
• Experience in and/or willingness to learn Design Thinking.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.

Work Environment:

• Evening and/or early morning, and/or weekend hours required periodically.
• Occasional travel required.

Job Benefits

Why work at the Y?

The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:

• Developing your leadership skills in a caring, challenging & diverse working environment.
• Exploring a wide range of opportunities as you learn new skills and functions.
• Shaping the future of young children while making a difference each day for our communities and each other.
• Engaging in YMCA career training programs and working alongside those who have the same passion.
• A healthy work/life balance
• Comprehensive benefits including:
• FREE YMCA Membership for you.
• Discount on Specialty Programs like Personal Training and Swimming Lessons.
• Discounted or FREE family membership.
• Robust Retirement Plan up to 10%. (see eligibility requirement)
• Health, Dental, and Vision Benefit Package.
• Vacation and Sick Time (PT receive sick time)

About YMCA of Greater Boston

The YMCA of Greater Boston is the largest social services provider in Massachusetts. Through our network of facilities and program sites, the YMCA provides health and wellness programming, child care, summer camp, youth sports, and teen leadership programs, as well as work-force development and community outreach. The YMCA of Greater Boston is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, or veteran's status.

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