Position Summary:

We are seeking a highly motivated and experienced Regional Strategic Account Director to lead and manage our top accounts within the utility sector in the Northern CA area. This role requires a strategic thinker with a proven track record of building and maintaining strong client relationships, driving revenue growth, and delivering exceptional customer service.

Essential Duties and Responsibilities: (Include the following: other duties may be assigned)

• Develop and execute comprehensive account plans for assigned strategic accounts, aligning with OSS business objectives.
• Develop and maintain relationships with manufacturers/suppliers as well as the end customer, from individual contributors up through VP/Director levels
• Proactively maintain existing business, as well as identify and pursue new business opportunities within existing accounts.
• Conduct regular business reviews with customers and manufacturers to assess performance, address concerns, and identify areas for improvement.
• Lead several internal multi-disciplinary teams involved with supporting customer business, including assembled/engineered products, tools & safety, and commodities/warehouse/logistics/supply chain to achieve goals and exceed customer expectations.
• Develop and implement effective sales strategies to penetrate key accounts and drive revenue growth.
• Ensure high levels of customer satisfaction by delivering exceptional service and resolving issues promptly.
• Proactively identify and address potential customer challenges and risks.
• Lead, mentor, and manage a team of professionals to maximize performance and productivity.
• Collaborate with other departments to align regional strategies with overall company goals.
• Communicate effectively and consistently to the customer, by leading in-person and Teams meetings, organizing and deploying project kickoffs, providing sales and inventory reporting, attending customer training, marketing and social events

• Proven track record of exceeding goals and achieving business objectives.
• Strong understanding of the public utility industry, including regulatory frameworks and customer needs.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with key decision-makers.
• Ability to leverage current business to create new growth opportunities within existing customers.
• Strong analytical and problem-solving skills.
• Willingness to travel within the assigned region.
• Strong communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
• Excellent negotiation skills to secure favorable terms with customers and vendors.
• Proficient in analyzing data to make informed decisions that drive business results.
• Familiarity with market dynamics and competitive landscape within the industry
• Must have a proven ability to lead, develop, and mentor talent within an organization.

Education and Experience:

• Electrical, Industrial experience preferred

• Bachelor's degree (B.A or B.S.) from a 4-year college or University; or

• 5 - 7 years' electrical industry experience and/or 7-10 years sales experience in equivalent trades

• Equivalent combination of education and experience