Overview Description

Xponential Fitness is one of the largest global franchisors of health and wellness brands. The portfolio of brands includes Club Pilates, CycleBar, StretchLab, YogaSix, Pure Barre, Rumble, BFT, and Lindora. Through eight brands and the On-Demand virtual platform, XPLUS, the company aims to make health and wellness accessible to everyone.

Job Summary

The Regional Director of Operations serves as the primary point of contact for franchisees, providing leadership and strategic guidance to ensure operational excellence and business success. This role drives franchisee performance, aligns with brand standards, and ensures operational consistency. Key responsibilities include collaborating with franchisees to establish and achieve business objectives, assessing performance, implementing best practices, and equipping franchisees with tools to drive revenue growth and profitability. The ideal candidate will possess strong business acumen, relationship management skills, and the ability to influence key stakeholders.

Responsibilities

Drive year-over-year same-store sales growth while optimizing cost management to meet and exceed annual business goals.

Define and implement key compliance standards, expectations, and performance metrics to align franchisees with brand and operational guidelines.

Lead an annual franchisee planning process, collaborating with owners to set revenue and profit goals and developing action plans for success.

Assess franchisee business strengths, gaps, and opportunities, providing tailored strategies and best practices to enhance their effectiveness.

Oversee the OSR/Audit process to ensure consistency, reliability, and operational excellence across franchise locations.

Deliver differentiated support based on the unique needs of single-unit operators, multi-unit franchisees, new locations, and varying revenue tiers.

Develop and implement a best practices roadmap to enable scalable, proven strategies for franchisee success.

Pay Range : $90,000-$110,000

Benefits

Medical, Dental and Vision benefits

Monthly Car/Travel Expense allowance

Monthly cell phone allowance

Traditional and Roth 401k plans. Employer match is 4% and your 401k would be fully vested at the start of year 3

Complimentary corporate memberships to XPLUS and XPASS

Discounts on retail brand merchandise

Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Must be physically located in the Atlanta area or willing to relocate

7+ years of progressive experience in multi-unit business operations or franchise operations, including at least 3 years in a field role

Bachelor’s degree in Business Management preferred; equivalent experience will be considered

Proven ability to lead, inspire, and coach teams to achieve business goals

Strong business acumen with the ability to influence key stakeholders, including franchise owners and vendor executives

Excellent relationship management, interpersonal, and communication skills, with the ability to present effectively to large and small groups

Analytical mindset to evaluate business performance, identify key learnings, and develop data-driven strategies for improvement

Willingness and ability to travel up to 75% nationwide to support franchisees, attend regional and national meetings, and represent the brand at industry events

Commitment to ongoing professional development and brand training

Integrity and ethical behavior to build trust and credibility

Proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint

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