Regional Director Of Custodial Operations

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus!

Job Summary

The Regional Director of Operations serves as the primary representative to our clients for SSC services for education with a designated number of accounts in a given geographical area. The RDO responsibilities include: program implementation, profit and loss for the region, operational support of unit managers, client relations and contract negotiations, account retention, receivables, sales support, hiring, training, developing, succession planning, mentoring and disciplining managers assigned to district. Reports to the Regional Vice President. Incumbent is guided by thorough knowledge of business practices, financial tracking & reporting procedure management, personnel motivation, team building, leadership, Human Resource management, Facilities management, Company Services program, and applicable laws and government regulations.

Responsibilities

• Programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration and Client Customer Satisfaction.
• Plans, organizes, and controls functions and activities of program implementation and operations of regional accounts.
• Reviews and evaluates existing programs at each unit, and ensures compliance with corporate standards.
• Meets with Regional Vice President to report monthly progress of region by account.
• Participates in surveys / sales of new business and pricing same.
• Responsible for the selection of management and hourly personnel as required.
• Establishes and Maintains client relations and customer satisfaction at a level that ensures account retention.

Qualifications

Bachelor's Degree in business or engineering preferred or related fields. 5+ years responsibility at a regional manager level or ten years as a director level in facilities management. Contract management experience in a Business and Industry or higher education or health care institution preferred, with related continuous education courses.

SSC is a member of Compass Group USA. Associates at SSC are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, personal leave, and more. Compass Group is an equal opportunity employer.