REGIONAL DIRECTOR | EAST REGION US

We’re Sofar Sounds, your global music community. We bring people together in unexpected spaces in hundreds of cities around the world. We’re artists, music lovers and organizers. We’re a company of musicians for musicians. We create, perform, listen and work to make intimate live music experiences that connect us all. Every show is focused on the artist. About the role As the Regional Director, you will oversee the execution and quality of concerts in several markets, as well as the operational process and strategy in the East region. Working closely with your team, you’ll lead inventory planning, regional & local innovation, and ensure each team hits specific KPIs for delivering memorable concerts for the Sofar Community. What you’ll do Manage Concert Operations goals & milestones, rollout and execute projects within your regional markets, including strategic priorities and partnerships. Manage budget, data analysis, P&L, and team performance for your region Skilled at creating and implementing, streamlined and efficient business and operational processes; evaluating related impact Day to day management and development of a team Help define Concert strategy and operational processes Be an expert on all areas of the department - present recommendations for improvements on ways of working Understand the community needs across your region & ops functions and how to support them Assist with the hiring of new team members Engage in quality control for all events Who you are You have 5-10 years of experience which includes team management, operations and customer experience, and P&L oversight You are an experienced operations leader who has a demonstrated track record of executing large-scale projects and scaling processes You’re a seasoned manager who has overseen and grown teams of 5+ You’ve directly managed revenue-driving operations You’re a fluent cross-functional communicator. You know how to get into the weeds, but can zoom out to strategy You have previous experience in producing live events (music or otherwise) Bonus: you’re passionate about music, and have experience with customer service or hospitality Our Values Our employees and our global communities of artists, hosts, independent concert organizers and crew make Sofar a genuinely special place to be! Their authenticity, knowledge and talents as individuals are the heartbeat of Sofar Sounds. We live by community , inclusivity and creativity - values that you can see, feel and hear day to day. Diversity, Equity & Inclusion We are proud to have a global workforce and strive towards having a diverse workplace - DEI is important to us and our culture. We want to create an inclusive and happy environment where employees, artists and our community feel supported and encouraged to be their authentic selves. Compensation, pay equity & benefits Our people and global communities are precious - we aim to treat them as such. At Sofar we feel strongly about the compensation and benefits that we provide across the board so that no matter your skill set or experience you’re paid fairly according to market rate, plus your health and wellbeing is supported through our local benefits packages. Learning & Development (L&D) We invest in your learning and development and strive to create a learning culture through formal and informal workshops, training, personal L&D budget and our L&D platform, Sunlight. Hiring journey We promise not to put you through a long, horrible and rigorous process and don’t worry about writing that cover letter. If your CV/ resume shows that your skills and experience have synergy with the job description, then we’ll hop on a call to say “Hello” and to start getting to know one another. If it’s not the right opportunity this time, we’ll always let you know. Typically our hiring process takes a maximum of 4 weeks end to end. You’ll be guided through the process by our Talent Acquisition Partner and a diverse interview panel of lovely humans who will give you support and feedback throughout the process - we’ll do our very best to create an interview environment that brings out the best in you and sets you up for success. If this sounds like you, we can’t wait to meet you - come on in!