Programming Assistant Director

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Assistant Program Manager
Status: Full Time
Reports to: Program Manager

The primary responsibility of the Assistant Program Manager is to create and perpetuate a culture of excellence, compassion and integrity in the delivery of service to our individuals. Reporting to the Program Manager, the Assistant Program Manager will help to oversee all operational aspects of multiple homes, sites or services, not only ensuring compliance to all applicable regulations and requirements, but also promoting an environment that constantly strives to elevate. 

Creating a culture of high professional and ethical standard, where dignity, respect, inclusion, integrity and compassion are the standard 
Assist the Program Manager by:
• Helping to oversee all aspects of programs to ensure the health, safety, welfare and personal development of those we support
• Ensuring the highest quality of services delivered to our participants as outlined in the ISP
• Developing and delivering training programs to increase the knowledge and required skill of direct support employees
• Ensuring that new employees receive thorough onboarding and training 
• Scheduling, coordinating and overseeing the delivery of medical appointments, in addition to ensuring the required follow-up appointments and orders to meet the ongoing physical health needs of each individual in service
• Supporting time and attendance functions, including helping to rectify missed punches and align schedules with timecards
• Creating a structured and nurturing home environment that respond to and meet the needs and preferences of the individuals living in each home
• Creating a culture that promotes the attainment of goals and objectives, and that encourages personal growth and independence through the development of creative and innovative strategies
• Developing staff schedules and managing changes to those schedules as they occur
• Helping to ensure that each home has the essential coverage to meet the prescribed supervision needs of those in service
• Ensuring that the home is adequately supplied with food, household items
• Oversee Direct Support Professionals to ensure that all medical orders, diets, and care protocols are delivered as prescribed or recommended
• Create and cultivate positive and collaborative relationships with all stakeholders, including family members, loved ones, oversight entities, monitoring personnel, neighbors, and communities at large
Bachelor’s Degree in a related field plus some management experience as well as some experience working with people with Intellectual and Developmental Disabilities
• Associates Degree, 2 years’ management experience, and 2 years’ experience working with people in a residential support setting
• High School Diploma or equivalent plus 4 -years’ management experience specifically with people in a residential support setting

Excellent Time Management Skills
• Excellent skills for use of technology and various applications, such as Microsoft Office (Word, Excel, Office 365, Outlook, shared calendars, One Drive, etc.) and other web-based systems (Therap, ADP, Makeshift, etc.)
• Highly adaptable and capable of managing multiple projects and tasks simultaneously
• Management and Leadership training, experience, or certification
• On-site and off-site work during the day, evening, nighttime and weekend will be required
• Work will take place in a variety of settings, including an office, in the community and in the homes of the people in service. Must be able to travel to and work in these settings without limitation
• Exposure to various medical conditions and communicable diseases may occur

Signing this job description does not create a contract for employment.
Location:
Pittsburgh
Job Type:
FullTime
Category:
Administrative And Executive Secretaries

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