BE PART OF SOMETHING GREAT

Job Description

Join the YMCA, the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility. We offer more than a job; we provide a career with purpose and the opportunity to make a lasting difference. We’re seeking an enthusiastic and innovative professional skilled in leadership, team building, and youth programming. The Program Director will play a key role in ensuring safe, engaging, and impactful Kids Club programming at the YMCA at Norton Commons. The person in this role will create, organize, market, deliver, and manage all aspects of Kids Club and other youth program offerings.

Qualifications

Understand, articulate, demonstrate, and promote the mission of the YMCA at all times. Demonstrated skill in communication, decision-making, multi-tasking, and leadership. Excellent customer service, problem-solving, interpersonal, and organizational skills. Excellent communication skills. Innovative program development skills with a focus on meeting community needs and demands. Previous program work experience preferred. Must be able to work a flexible schedule, including weekends and evenings. Essential Functions

ESSENTIAL RESPONSIBILITIES: Model safety and care expectations for infants, toddlers, and school-age children. Serve as the Leader in the Kids Club, approximately 25 hours per week, working the front desk. Engage members directly through Kids Club and other programs, fostering a culture of connection and support. Recruit, interview, and train staff and volunteers. Communicate and enforce YMCA policies, with a focus on child safety. Manage staff schedules using scheduling software, ensuring coverage and availability on time. Plan and lead weekly and monthly activities, games, and crafts. Serve as lead staff for Parents' Night Out (PNO), held twice a month, ensuring a fun and safe experience. Ensure Birthday Parties are adequately staffed and communicated to participants. Deliver the Safe-Sitter Community Babysitting Program monthly to support local youth in gaining valuable babysitting skills. Provide updates to the Family Program Director on staff development, supply needs, and member feedback. Organize bi-monthly staff meetings. Take initiative to address and resolve member concerns to ensure safety and satisfaction on time. Responsible for onboarding, coaching, and observing approximately 40 part-time Kids Club staff. Build and maintain positive relationships with parents and community partners. Oversee youth and family programs to ensure a high-quality, engaging experience. Model strong character and core values within Kids Club. Embody and advocate for the YMCA’s Mission, Values, and Voice. Uphold the YMCA’s commitment to customer service, participant-focused practices, and the YMCA Annual Campaign. Set and model exceptional standards for member service. Assist in the development and implementation of future revenue-generating youth programs. EFFECT ON END RESULT: High-quality programming in a healthy and safe environment. Educational and social stimulation appropriate to the age and development of the children being served. Nurturing environment that parents want and all children deserve. Inviting surroundings with an abundance of appropriate resources. Fiscally sound programs that meet targeted enrollment and established budget guidelines.

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