The Program Director at Dungarvin provides leadership and oversight for the delivery of high-quality, person-centered services to individuals with intellectual and developmental disabilities. This role is responsible for managing daily program operations, supervising and supporting staff, ensuring regulatory compliance, and fostering a safe and inclusive environment. The Program Director collaborates with families, team members, and community partners to empower the people we serve to achieve their personal goals and live meaningful, fulfilling lives. What You Get To Do: Lead residential programs, ensuring high-quality, person-centered care. Recruit, train, supervise, and inspire a team of Direct Support Professionals. Oversee staff scheduling, budgets, compliance, and program documentation. Foster a safe, supportive, and inclusive environment for residents. Collaborate on individual support plans (ISPs) and quality improvement initiatives. Build strong relationships with residents, families, and stakeholders to promote dignity, choice, and independence.

Qualifications

MUST HAVE: Bachelor’s degree in human services, social work, psychology, education, or a related field (or equivalent experience). 3+ years of supervisory or management experience in human services or a related setting. Strong leadership skills with the ability to coach, mentor, and support a diverse team. Solid understanding of regulatory requirements and compliance in disability services. Strong organizational skills with the ability to prioritize and manage multiple responsibilities. Commitment to person-centered practices and empowering the individuals served. Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members. NICE TO HAVE: Experience working with individuals with intellectual and developmental disabilities. Knowledge of state licensing requirements and funding processes for disability services. Proficiency with electronic health records (EHR) and case management systems. Experience leading teams through change and implementing quality improvement initiatives. Bilingual or multilingual skills.

Additional Information

SKILLS CRITICAL FOR SUCCESS: Leadership & Team Development – Ability to coach, mentor, and motivate a diverse team of Direct Support Professionals. Program & Operational Management – Skilled at overseeing residential programs, staff scheduling, budgets, compliance, and daily operations. Person-Centered Focus – Committed to empowering individuals served, honoring their choices, and promoting independence and dignity. Regulatory Knowledge & Compliance – Strong understanding of licensing requirements, policies, and quality standards in human services. Communication & Collaboration – Ability to build relationships with staff, residents, families, and stakeholders; communicates effectively at all levels. Problem-Solving & Decision-Making – Capable of identifying challenges, implementing solutions, and making sound operational decisions. Organizational & Time Management Skills – Able to manage multiple priorities, programs, and responsibilities efficiently. Analytical & Quality Improvement Mindset – Skilled at evaluating program effectiveness, implementing improvements, and monitoring outcomes. Safety & Risk Management – Ensures a safe, healthy, and supportive environment for both residents and staff.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers. The deadline for internal applications is set for two weeks from the date of the job posting.

LI-MW1 #EMWIJ 10/1/2025