Program Director- Behavioral Health and Wellness Center
3 Days Old
Job Description
Location: Downtown Los Angeles, CA- Skid Row Area
Site: Behavioral Health and Wellness Center, Crocker
Position Purpose:
The Program Director will be responsible for leading the development and day-to-day operations of the new Wesley Behavioral Health and Wellness Center located in Skid Row. This center offers a variety of services specifically designed to support individuals who are unhoused or experiencing housing instability. The Director will oversee the delivery of low-barrier services on the first floor, which will include spaces dedicated to the Day Habilitation and Psychosocial Rehabilitation programs. These services will be facilitated by a multidisciplinary team that includes certified substance use counselors, LCSWs/LMFTs, psychiatrists, case managers, housing navigators, certified peer counselors, and other professionals.
This position combines administrative leadership with clinical oversight to ensure high-quality service delivery, regulatory compliance, and ongoing staff development. The Director will also be responsible for designing and implementing low-barrier programming that allows clients to access drop-in social activities, as well as individual and group outpatient treatment services as outlined below.
Principal Responsibilities:
- Develop policies and procedures for all programs and services.
- Interview, hire and orient all staff and provide ongoing opportunities for training and professional growth.
- Develop, implement, and evaluate clinical programs and services to meet the needs of clients and the community. This services may include but are not limited to:
- Cognitive stimulation activities, socialize with others and games,
- Phone charging stations, clothing, laundry services,
- Provide supportive care and linkages to services including transportation, medication management, health education, case management, mental health and substance use services,
- Ensuring patients make all appointments as well as reducing other barriers to care.
- Classes and 1:1 counseling and education will be provided which may include but are not limited to:
- Job interview skills, job assistance and employment support
- Music therapy,
- Stress reduction classes, self-care, wellness and healthy eating,
- Housing Support
- Independent living skills
- Personal & social skill development
- Financial Management skills including advocacy for General Relief and SSI
- Horticulture therapy in an outside, covered patio and garden area,
- Recidivism prevention,
- Out-patient substance use classes,
- Other low-barrier programs for clients to drop in for social activities,
- Other individual and group outpatient treatment and intensive outpatient treatment.
- Provide clinical leadership to a multidisciplinary team to ensure that the program’s clinical treatment goals and productivity goals are met
- Ensure compliance with state and federal regulations, including HIPAA, and agency policies and procedures.
- Conduct regular performance evaluations and provide feedback and support for the professional development of staff.
- Coordinate with other departments and community partners to improve service delivery and outcomes.
- Review and approve clinical documentation to ensure adherence to quality and regulatory standards.
- Manage budgets and resources, ensuring effective and efficient use of funds.
- Represent the organization at meetings, conferences, and community events.
- Foster a positive and collaborative work environment for all team members.
- Address client and staff concerns in a timely and professional manner.
- Stay current with best practices, evidence-based therapies, and regulatory changes.
- Provide programmatic leadership to the team, including ensuring individual and team productivity targets are achieved so as to maximize client access to care.
- Be available as assigned to provide after-hour emergency psychiatric assistance
- Participate in behavioral health quality assurance/improvement activities to maintain and strengthen standards of care, in accordance with the organization CQI Plan, in accordance with program requirements
- Other duties as assigned
- Current CA license in Clinical Social Work (LCSW), Licensed Marriage and Family Therapist (LMFT), or Registered or Licensed Clinical Psychologist PsyD or PhD required.
- Master’s degree in social work, social welfare, psychology, marriage, family and child counseling, and or marriage and family therapy from an accredited college or university.
- A minimum of 5 years of experience in behavioral/mental health care, with at least 2 years in a leadership or managerial role.
- Experience /knowledge in human, social, and/or behavioral health services, especially for homeless and/or low-income underserved individuals
- Experience and knowledge with evidence-based interventions including motivational interviewing, harm-reduction model, trauma informed care and cognitive behavioral therapy for relapse prevention.
- Strong understanding of California state regulations, mental health policies, and evidence-based practices
- Proficiency with electronic health records (EHR) and other clinical management systems.
- Exceptional organizational, communication, and interpersonal skills.
- Bilingual (English/Spanish) ability preferred.
*All JWCH, Wesley Health Centers workforce are recommended to be fully vaccinated and boosted against COVID-19.
Employee Benefits:
At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes:
- Medical, Dental, Vision
- Monthly employer-sponsored allowance for assistance with health premiums.
- Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.
- Paid time off (vacation, sick leave) and 13 paid holidays.
- 401(k) Safe Harbor Profit Sharing plan.
- Mileage reimbursement.
- Short- and long-term disability plans (LTD/STD).
- Life insurance policy & AD&D, and more!
Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.
JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.
- Location:
- Los Angeles
- Category:
- Healthcare