At Mongoose, we believe every conversation matters. We’re on a mission to change lives by making conversation intelligence accessible to all in higher education. Our purpose? To move people forward.

We’re transforming communication in higher ed because we believe reputation is a mutual responsibility, and the right insights fuel measurable outcomes. Join us and be part of a team that’s making a real difference in education—one conversation at a time.

Job Description

As a Product Marketing Director, you’ll be the force that makes our products unmistakably clear and compelling in the market—shaping our positioning, messaging, and go-to-market so customers instantly see the value and choose Mongoose.

You’ll translate customer and competitive insights into sharp narratives, lead launches that drive adoption and expansion, and equip Sales and Customer Success with the enablement to win more, faster. Success in this role will be measured by improvements in win rates and sales velocity, adoption and activation of key releases, and influenced pipeline/ARR growth tied to our Conversation Intelligence Platform.

Responsibilities

• Make Our Story Crystal Clear: Turn product value into simple, compelling positioning and messaging that anyone can understand.
• Lead Launches That Land: Build and run go-to-market plans with clear goals, owners, and dates.
• Bring Market Insight to the Table: Keep a steady drumbeat of customer conversations, win/loss analysis, and competitive intel.
• Help Sales Win More, Faster: Create practical tools that actually get used—battlecards, talk tracks, ROI stories, and short demos.
• Fuel Product-Led Growth: Partner on in-product messaging and activation moments that nudge users to adopt and expand.
• Ship Content That Matters: Lead the creation of product pages, solution briefs, release notes, and customer proof.
• Measure and Learn: Stand up a simple PMM dashboard that tracks win rate lift, message pull-through, adoption of key releases, and influenced pipeline/ARR.

Requirements

• Proven B2B SaaS product marketer: Owns positioning and tiered go-to-markets end to end—and can point to real outcomes.
• Strategic Marketer with Range: 8+ years in B2B SaaS marketing, including 5+ in Product Marketing.
• Sales Ally, Not a Slide Factory: Proven impact on the field, with win rate improvements of ≥5–10 points and/or faster stage conversion tied to messaging and enablement.
• Insight-Driven, Not Opinion-Driven: Runs a steady cadence of win/loss analysis, customer interviews, and competitive tracking.
• Operator Who Ships: Drives tight planning, clean execution, and on-time launches while keeping owners, dates, and “definition of done” visible.

What We Offer

A base salary range of $125,000-$140,000 annually, plus a quarterly employee bonus program, comprehensive medical, dental, and vision coverage, 401K with company match, flexible PTO, and competitive leave policies.