Overview Sales Director - Audio Visual, Event Technology at Pinnacle Live. Salary: $105,000-$130,000 plus incentives. Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a focus on delivering unforgettable hospitality and live event experiences. Job Summary The Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing the sales efforts within their assigned hotel. This role acts as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration between Pinnacle Live and hotel sales teams. The Sales Director drives short- and long-term growth and profitability. Responsibilities Enforce the Catalyst Sales Process for all hotel leads as directed by the National Director of Sales. Maintain deep knowledge of Pinnacle Live’s products and offerings; demonstrate a passion for learning and adopting new technologies. Communicate and collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, hotel relationships, and management of Sales Managers if applicable. Coordinate with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management. Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings when applicable. Hire, manage, and develop the Sales Manager staff to deliver "Gold Standard" customer experiences throughout the sales process, event execution, and post-event follow-up. Generate and revise scope of work, quotes, proposals, and contracts for large-scale hotel leads requiring AV products and services. Stay attuned to the needs of Sales Managers and maintain open lines of communication. Coordinate with the Operations department to ensure successful events for clients. Provide and measure accurate revenue forecasts for the sales team and leadership. Explore profitability, revenue opportunities, and client retention through creativity and collaboration. Sell profitable business aligned with budget expectations, forecasting, and reporting to support P&L efforts; working understanding of P&L required. Manage accurate and timely billing of events and clients through the sales team. Perform other duties as assigned. Supervisory Responsibilities Directs a team of exempt and non-exempt personnel in accordance with company policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, coaching, performance appraisal, and resolving problems. Education & Experience Bachelor’s degree in business or related field or equivalent experience. Minimum of five (5) years of experience in an audio-visual systems sales leadership role. Minimum of five (5) years in a customer service-facing role. Minimum of three (3) years in a sales management role. Strong business communication, presentation, and writing skills. Proficiency in CRM platforms; ability to generate high-quality insights into sales activity. Exceptional relationship-building skills, internally and externally. Production and staging experience within a hotel, venue, convention center, or traveling organization is required. Scenic and décor experience is required. Rigging, electrical, and exhibit experience is required. Required Skills & Knowledge Experienced and passionate manager with excellent leadership skills. Highly skilled communicator with strong interpersonal abilities. Project management expertise; proven success in a fast-paced environment. Adaptable and able to manage changing priorities. Problem-solving mindset and ability to remove obstacles for clients. Customer service mindset with willingness to go above and beyond for Pinnacle Live clients. Comfort working within a dynamic, evolving environment. Benefits Performance-based incentive plans on top of base salary. Generous time off with PTO, holidays, and sick/personal days. 401(k) with a contribution match. Health, vision, dental, and other insurances. Equal Employment Opportunity Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We foster diversity, equity, inclusion, belonging, and mutual respect. We strive to create an environment that embraces all forms of diversity. Job Details Seniority level: Director Employment type: Other Job function: Sales and Business Development Industries: Events Services Referrals increase your chances of interviewing at Pinnacle Live.

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