Patient Access Market Director-Detroit, MI- $15K Sign-on

4 Days Old

Patient Access Market Director - Detroit, MI Role summary: The Dir, PA Market is responsible for Conifer’s Patient Access day-to-day operating activities. This role is responsible for meeting all goals set for the operations and has total control of the operations to meet these goals.
Overview The Operations leader responsibilities include the delivery of client service level agreements (SLA), operating goals drive SLA, patient and account cycle time and productivity standards, process quality and accuracy, adherence to process standards, relative cost management metrics goals, expense, cost, and margin control, and monthly, quarterly, and annual financial goal management.
Essential Duties And Responsibilities
Direct and execute business processes including monitoring and achieving client Service Level Agreements and all supporting process metrics at each hospital of responsibility. Responsible for overall cycle time, work product accuracy including quality monitoring metrics, productivity, and associated process metrics. Works daily with direct reports to execute against plans.
Support the establishment of hospital budgets and manage human resource utilization at all levels. Analyze monthly P&Ls to ensure positive EBIT performance.
Ensure regional leadership is aware of any hospital-specific initiatives impacting Patient Access. Manage all aspects of change management as it relates to operational processes, driving process metrics, staffing and employee relations, etc.
Able to leverage skills to other hospitals outside of direct responsibility when needed to support peers.
Adhere to standardized processes and act as an effective support partner to direct and indirect reports and clients. Collaborate within business units to achieve organizational goals.
Knowledge, Skills, Abilities
Strong knowledge and ability to drive operational metrics and detailed Patient Access processes.
Knowledge of the flow of the revenue cycle.
Excellent oral and written communication skills; detail-oriented with analytical abilities; able to work independently.
PC/Systems literacy including Internet and basic MS Office skills; ability to prioritize and manage multiple tasks.
Leadership, organizational skills, and ability to manage change while minimizing service interruptions.
Ability to assess, coach, train, and develop talent; ability to motivate and maintain effective working relationships with staff and stakeholders.
Advanced writing, verbal and presentation skills; strong tactical execution capability.
Financial Responsibility
Approximately $4-$5 million per market.
Supervisory Responsibilities
Direct Reports: Dir, Conifer PA I or II
Indirect Reports: Manager, PA I or II
Education / Experience
At least 4 years manager/director level experience, including experience managing multi-level positions.
At least 1 year director level over multiple facilities/units or equivalent business experience.
4 year college degree
Physical Demands
Must be able to work in sitting position, use computer and answer telephone.
Ability to travel.
Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments.
Work Environment
Office Work Environment
Hospital Work Environment
Other
Approximately 40% - 80% travel may be required.
Compensation and Benefits
Pay: $104,624.00-$156,957.00 annually. Compensation depends on location, qualifications, and experience.
Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.
Management level positions may be eligible for sign-on and relocation bonuses.
Benefits include medical, dental, vision, disability, life insurance, 401k with employer match, paid holidays, and Health Savings Accounts among others.
Equal Employment Opportunity Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
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Location:
Detroit, MI, United States
Job Type:
FullTime
Category:
Bio & Pharmacology & Health

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