Job Title: Patient Access Market Director Employment Type: Direct Hire Location: Detroit, MI 48201 Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM Compensation: $104,000 – $156,000/year Bonus: 10% – 15% annual target Relocation: Available based on distance Travel: Approximately 40% – 80%

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Position Summary Wheeler Staffing Partners is hiring a Patient Access Market Director for a direct hire opportunity in Detroit, MI . This high-impact role is responsible for overseeing day-to-day patient access operations across multiple facilities, ensuring performance goals, productivity standards, cost control, and service excellence are consistently achieved. The ideal candidate will bring leadership experience managing multi-level teams across hospital units and driving strategic, metrics-based improvements in access and revenue cycle processes.

Key Responsibilities Oversee patient access operations across assigned facilities, ensuring compliance with client SLAs, productivity goals, and process accuracy. Lead a team of directors and managers to achieve operational targets, improve patient cycle time, and drive continuous process improvement. Analyze financial performance (P&L) and manage human resources to align with budgetary goals and operational needs. Act as a change leader across locations to support process changes, staffing initiatives, and employee engagement strategies. Serve as a strategic partner to internal teams and stakeholders, contributing to broader organizational goals and performance outcomes. Ensure standardization, quality assurance, and consistent delivery of patient access services across all sites.

Supervisory Responsibilities Direct Reports: Director, Patient Access I or II Indirect Reports: Manager, Patient Access I or II

Required Qualifications Minimum 4 years of leadership experience at the manager or director level, including management of multi-level teams. Minimum 1 year of director-level experience overseeing operations at multiple facilities or equivalent business leadership experience. Bachelor’s degree required (Healthcare Administration, Business, or related field preferred). Experience working in large, multi-site healthcare systems or service organizations. Proficiency in managing operational metrics, P&L analysis, and staff development.

Preferred Skills Deep understanding of patient access workflows and the healthcare revenue cycle. Ability to lead change and manage complex operations with a strategic mindset. Strong data analysis, communication, and presentation skills. Experience in high-volume, matrixed environments. Knowledge of healthcare billing forms and systems (CPT, ICD-10, HCPCS, HCFA1500, UB04).

Additional Details Must be comfortable with extensive travel (40%–80%) across facilities or client sites. Remote flexibility may be limited based on operational needs.

Ready to lead and transform patient access operations across a dynamic healthcare network? Apply today to speak with Wheeler Staffing Partners about this exciting leadership opportunity.