Parts & Service Director

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Parts & Service Director – Franchise Automotive Dealership
If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.
Job Responsibilities
Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
Monitor automotive repair/maintenance to prevent operational delays
Work with service director to set departmental objectives
Recruit, interview and train service staff
Maintain daily sales and production records as prescribed by upper management
Review and evaluate service sales performance
Staff technical teams relative to production requirements
Remain current on new products and changes to existing products
Maintain department finances within parameters established by upper management
Assure proper repair-order flow/maximize productivity
Monitor/control all warranty activity to ensure compliance with policies and procedures
Adhere to dealership policy on client vehicle care and operation
Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
Enforce OSHA requirements, procedures and regulations
Conduct performance evaluations
Participate in operational planning
Maintain the facility and equipment
Conduct weekly department meetings/attend weekly manager meetings
Participate in operations/departmental planning
Create annual budgets
Reconsile parts invoices
Track the daily gross sales of parts department
Reconcile and report shortages and/or damage
Reconcile parts/warranty return reports
Provide on the job training for parts staff
Compile and analyze monthly management reports
Manage tight control over parts inventory
Ensure the quality of customer service provided by parts and service departments
Hold weekly meetings
Attend weekly manager meetings
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Paid Vacation
We offer Healthcare benefits for our employees
Vision & Dental Insurance
401k retirement plan
Employee discounts for vehicle purchases and repairs
About us
Join a Winning Team at Boggus Tipton Chrysler Dodge Jeep Ram! Located in Brownsville, TX Boggus Tipton Motors is proud to be one of the premier dealerships in the Rio Grande Valley.  If you are looking for a company that offers job stability with great income potential along with excellent employee benefits and values a healthy work-life balance you don’t need to look any further. We offer ongoing training programs and the opportunity for career advancement.  We are always looking for individuals with the desire to do their best to join our amazing organization. We’re thrilled to announce that we’re under new ownership with a renewed commitment to our customers. We’ve been your local home for these great vehicles for some time now, and our new owners look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come.
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Location:
Brownsville
Job Type:
FullTime

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