The National Private Events Director will oversee the sales strategy, client retention efforts and manage the events teams nationally across our Atlanta, DC and Los Angeles Clubs. The director will be passionate about ongoing professional development for the department, as well as providing a world class hospitality experience to event clients nationwide. 

 Supervisory Responsibilities:

• Hires, trains, manages, and schedules event planning and support team.
• Ensures current reports and checklists are completed by each planner for every event.
• Facilitates weekly meetings with the team to discuss and review client feedback, upcoming events, remaining balances and any other department or company wide updates.  

Duties/Responsibilities:

• Works closely with the Accounting department to forecast incoming revenue and assess sales needed to reach revenue goals across markets.
• Report weekly data to leadership related to revenue collected, sales pipeline and leads, client feedback/satisfaction data or any other key metrics.
• Collaborate with the club’s GM’s, National Executive Chef and Banquet Managers on ways to elevate event execution and client experience. 
• Lead weekly meetings such as: departmental meetings, P&L meetings, BEO meetings and other meetings as needed. 
• Develop strategies that drive new business, as well as strategies for client retention. 
• Partner with the marketing team to create quarterly emails distributed to our full client database. 
• Consults with clients to assess and understand their needs for the event; areas of discussion and consultation include staffing, conferences, business meetings, catering, signage, programs, music, security, display areas, and other specialized requirements.
• Coordinate on-site planning meetings and site visits at the request of the client
• Compiles price lists and negotiates contracts for services, dates, times, and spaces
• Prepare detailed Banquet Event Orders for use by client and operational staff.
• Execute the planning and execution of events for high level clients or events
• Monitor the client's program while on property to ensure well-run meetings and special events
• Provide direction to Banquet & Culinary teams to track daily progress and relate any changes to the group's agenda to appropriate departments.
• Develops and maintains current lists of available venues and services, and pricing options.
• Maintains current knowledge of event planning standards and trends by attending seminars, consulting with other professionals, joining event organizations such as NACE, WIPA, MPI, ILEA, etc. and reading trade publications. 
• Ensure all department assets are up to date. 
• Performs other related duties as assigned.

 

Required Skills/Abilities:

·       Excellent verbal and written communication skills.

·       Excellent interpersonal and customer service skills.

·       Excellent organizational skills and meticulous attention to detail.

·       Excellent time management skills with a proven ability to meet deadlines.

·       Creative and effective problem-solving skills.

·       Ability to prioritize tasks and to delegate them when appropriate.

·       Ability to respond to problems and to assist clients with a calm, courteous, and helpful manner and attitude.

·       Thorough understanding of legal regulations and permits required for events. 

·       Proficient with Microsoft Office Suite or related software.

 

Education and Experience:

·       Bachelor’s degree in Hospitality, Business or related field required. 

·       At least five years of experience in sales, convention services, catering, event planning, or a related field. 

 

Physical Requirements:

·       Must be able to stand and walk for long periods of time during events.

·       Must be able to lift up to 25 pounds at times.

·       Must be able to work a variety of hours in order to accommodate events.

 

 

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