Location: Chicago, IL In office: 3 days Tues/Wed/Thurs onsite Non-negotiable / Remote Mon/Fri Bonus: 20% Need experience with Operations, Service or Marketing modules. Must come from a technical background. Will manage 4 to 7 people a team and will be hands-on as well. Need to have stood up an environment, some solution architecture experience, have platform management and managed vendors. The environment is very collaborative. Need to lead and collaborate well. Summary We are seeking a highly experienced and strategic Director Software Engineering, Microsoft Dynamics to lead the design, customization, and sustained delivery of enterprise-grade Dynamics 365 solutions. This role is part technologist and part team leader-ideal for someone who brings deep technical capabilities alongside demonstrated success in mentoring, scaling, and organizing high-performing teams. This position requires prior hands-on experience with Dynamics 365, a history of leading technical professionals, and a strong background in solution architecture, development, and platform governance. Qualifications: 7+ years of experience in enterprise application development, with at least 3+ years in leadership roles. 3+ years of hands-on experience with Microsoft Dynamics 365 Experience in either Operations & Service module or Marketing module Extensive experience customizing Dynamics 365 using: JavaScript C# .NET Plugins Power Automate Power Apps (Canvas & Model-Driven) Custom APIs and Connectors Proven track record designing, solutioning, configuring, and supporting enterprise grade Dynamics implementations. Deep knowledge of Dataverse, Dynamics data structures, and integration patterns. Solid experience with Azure DevOps (ADO) for backlog, pipeline, and delivery tracking. Proficient in SQL Server, including querying, data analysis, and support integration. Hands-on experience implementing and managing CI/CD pipelines and release workflows for Dynamics 365 using Azure DevOps or related tooling. Preferred Qualifications Microsoft Certified: Dynamics 365 + Power Platform Solutions Architect (or similar). Prior experience with Microsoft Dynamics Service, Operations, and Marketing modules.