Medical Collection Clerks

1 Days Old

Job Description

Job Description

Job Title: Collection Specialist
Location: West Palm Beach, FL
Pay Rate: $19.00 – $24.00/hour (based on experience)

Position Overview
We are seeking an experienced Collection Specialist with a background in medical collections to join our team. This role supports multiple group practices and hospitals, handling a high volume of claims while delivering excellent customer service and maintaining compliance with HIPAA standards.

Key Responsibilities
  • Manage and collect on a high volume of medical claims (40–50 daily)
  • Follow up with insurance carriers regarding outstanding claims
  • Utilize clearinghouse tools such as Payerpath/Change Healthcare
  • Research and resolve claim issues using insurance portals and online resources
  • Prepare and submit appeals letters to ensure claim approval
  • Handle inbound patient calls, including resolving billing questions and concerns
  • Maintain accurate documentation and protect sensitive patient information (HIPAA compliance)
Qualifications
  • 2–3+ years of medical collections experience (required)
  • Experience working with high-volume claims (billing company experience preferred)
  • Proficiency with:
    • Practice Management software
    • Microsoft Office (Word, Excel)
    • Google Workspace (Gmail, Google Drive)
  • Knowledge of:
    • ICD-10 coding
    • 10-key data entry with speed and accuracy
  • Experience with clearinghouses (Payerpath/Change Healthcare preferred; others accepted)
  • Strong internet research skills and familiarity with insurance portals
  • Excellent written communication skills (especially for appeals)
  • Strong customer service skills with ability to handle sensitive or difficult conversations
Preferred Qualifications
  • Bilingual (English/Spanish)
Work Environment & Schedule
  • Business casual office environment
  • Typical hours: 9:00 AM – 5:00 PM (flexibility may be required)
  • Minimal overtime (only during special projects)
  • Hybrid schedule available (remote 2 days per week after training, depending on role requirements)
Additional Information
  • Hiring for 1–2 positions initially
  • Compensation is determined based on experience following the interview process

#WPB
Apply
Location:
Greenacres City
Category:
Healthcare

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