Join to apply for the Manheim Guest Experience Director role at LCBC Church Reports to: Manheim Campus Pastor

Please ensure you read the below overview and requirements for this employment opportunity completely. Hours Commitment: Full-time (40-45 hours per week) with regular weekend responsibilities Objective: To create a culture where a world-class Guest Experience is priority through leading and developing teams to increase effectiveness to introduce more and more people to Jesus and help them fully follow him. Special Skills: Strong people and conflict resolution skills Strong oral and written communication skills Strong organizational and time management skills Strong computer skills with the ability to learn appropriate software skills Ability to maintain absolute confidentiality in handling office and volunteer matters Primary Responsibilities: Set the pace for a world-class level of hospitality and customer service locally Build and develop strong volunteer teams: recruit, train, equip, empower, and sustain regularly Create excellent, inviting, and warm environments Vision cast constantly Assist with location-specific responsibilities as designed by the Campus Pastor Administrative duties as assigned Lead and give oversight to the Attendee Onboarding Process Give oversight to the following Guest Experience Volunteer Teams: Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc. Office and Administration team Special Events teams Café and Retail Be a Good Steward Of Time: Hours per week include Weekend Gatherings. Be a part of the local team, necessary meetings, and campus-wide ministry responsibilities and initiatives. Attend Central Meetings, Guest Experience meetings, and others as scheduled. Personal Qualifications: Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular participation at LCBC. Supports LCBC’s mission, philosophy of ministry, and doctrinal statement. Supports LCBC’s core values: We focus on others; we work with excellence; we prioritize relationships; we empower and activate; and we live authentically, knowing that life change is a journey. Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team. Shows a desire to grow, develop, and mature, both spiritually and professionally. Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests of the church. Be an LCBC Partner or willing to become a Partner within 60 days of employment. Evaluation: The Manheim Guest Experience Director will meet regularly with the Manheim Campus Pastor for planning, goal setting, progress updates, and general coaching. A formal Action and Development Plan will be completed and reviewed three times throughout the year. Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: Religious Institutions LCBC Church is an Equal Opportunity Employer.

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